Thank you for contacting the AnswerARMY.
It is upsetting that you have had this experince.
The primary design for this mower was to collect grass and recycle.
The grass discharge chute if installed correctly does meet all applicable safety guidelines.
We recommend that you mow in a clockwise rotation, this allows the grass to be discharged over the area the grass was previously cut and spreads the clippings outward. If you mow in a counter clockwise rotation this allows the grass clippings to discharged to the inside and then as you keep mowing you start loading the mower with pre cut grass as well as grass that needs to be cut.
Hope this helps.
Thank you for contacting the AnswerARMY.
It is upsetting that you have had this experince.
The primary design for this mower was to collect grass and recycle.
The grass discharge chute if installed correctly does meet all applicable safety guidelines.
We recommend that you mow in a clockwise rotation, this allows the grass to be discharged over the area the grass was previously cut and spreads the clippings outward. If you mow in a counter clockwise rotation this allows the grass clippings to discharged to the inside and then as you keep mowing you start loading the mower with pre cut grass as well as grass that needs to be cut.
Hope this helps.