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General Product Question

    Nelson Anaya
    I bought an Automower 430x. My dealer gave me the mower open...
    General Product Question posted June 17, 2016 by Nelson Anaya 
    2936 Views, 3 Comments
    Question:
    I bought an Automower 430x. My dealer gave me the mower open box. I tried to get into the mower main menu and it asks me for my pin. I never set a pin and the dealer says he did not enter a pin. How do reset the pin because I do not know who set it.
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    Answer

     

    • Robert Burkhart

      The dealer can go into the dealer's Husqvarna website and look under Warranty Information for the specific automower you have and retrieve the factory assigned PIN code for it. I had to do the same thing as the manual doesn't say anything about needing the PIN code or where to get it, and my dealer initially had no idea either.

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    • Paul Stapleton

      yup I reset my pin as soon as I got my mower..So, give the dealer a call and he can get the pin with in a few hours

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    • Automower Guy

      If the dealer did not retrieve the PIN # from Husqvarna and give it to you then you really should take the mower back to that dealer or another Automower dealer. The reason I say this is that if they never retrieved the PIN# from Husqvarna before turning the mower over to you then that means they never turned it on and tested it as seen in this video: https://www.youtube.com/watch?v=qtRFODE5CXw AND if they didn't do those 2 things I'm 99% certain that they did not update the software. 

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