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Service & Maintenance Question

    Pop
    Parts and AccessoriesAnswered
    Service & Maintenance Question posted May 26, 2010 by Pop, last edited February 10, 2012, tagged Weed Eater One 
    2120 Views, 7 Comments
    Question:
    Parts and Accessories
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    Best Answer

    Benji C.

    Dear Pop,

    Thank you for contacting us,  all and any information on the Weed Eater One and its accessories is listed on the Weed Eater site.  

    http://www.weedeater.com/node6485.aspx?nid=213591

    A great place to look for discount replacement/aftermarket parts is :

    Dixie Sales        1(800) 753-4943    East Coast

    Oscar Wilson    1(800) 873-6722     Mid

    Billiou’s Inc.     559-784-4102         West Coast

    also there are a few websites that can be very helpful:

    www.ordertree.com

     ww.jackssmallengines.com

    Answer

     

    • Benji C.

      Dear Pop,

      Thank you for contacting us,  all and any information on the Weed Eater One and its accessories is listed on the Weed Eater site.  

      http://www.weedeater.com/node6485.aspx?nid=213591

      A great place to look for discount replacement/aftermarket parts is :

      Dixie Sales        1(800) 753-4943    East Coast

      Oscar Wilson    1(800) 873-6722     Mid

      Billiou’s Inc.     559-784-4102         West Coast

      also there are a few websites that can be very helpful:

      www.ordertree.com

       ww.jackssmallengines.com

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      • Pop

        Benji C,

        Thanks for the quick response. www.ordertree.com sent me here so I got no help there at all. I guess I need to re-phrase my question. I know the spark plug is a Champion RC12YC which can be purchased locally. My concern is the mower drive belt and blade can they be purchased locally and what numbers would I need. I'm also looking for the oil siphon pump and a 12V 2.8 amp battery charger.

         

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        • Benji C.

          Dear Pop,

          What is your zip code? I will locate a few local authorized Weed Eater Dealers that can assist you for your current and future Weed Eater One needs.  Your local dealers are the best and fastest source of information.

          All the best,

          Benji Corti

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          • Pop

            Benji,

             

            46902 Thanks for your help

             

            Jerry

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    • Benji C.

      Dear Pop,

      I wasn't able to find anything extremely local but this is the list of dealers I was able to find near you, they will still be a very good source of information and I'm sure they will be willing to order you parts and accessories as needed:

      1.

      Grant County Tire

      1001 N BALDWIN AVE
      MARION IN 46952

      Phone: 765-662-7507

      41.7 miles



       
       

      2.

      A Rowe Hardware

      130 BURLINGTON AVE
      LOGANSPORT IN 46947

      Phone: 574-722-4448


       
       

      3.

      CARMEL SMALL ENGINE

      1111 SR 32
      WESTFIELD IN 46074

      Phone: 317-896-3099



       
       

      4.

      HOULIHAN LAWN MOWER S&S

      1186 S 700 W
      WABASH IN 46992

      Phone: 260-563-8151

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    • Pop

      Thank for all your help! This is a good mower but was not assembled very well at the factory. If this is the America way then I see why everything is going overseas! First I thought it was Wal-Mart's fault but I'm finding out the hard way it was shipped in this way!

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    • Brandon M.

      Dear Pop,


      We really do appreciate your comments.  Because the Weed Eater One is first of its kind, we spend a great deal of our time listening to customer feedback in order to plan future enhancements of the product.  We do this through surveys, comments (such as yours), continuous testing and focus groups.


      So far, feedback about the Weed Eater One has been overwhelming positive!  Unfortunately, there are a few cases where customers are unhappy with the product.  This is why we offer a two year warranty with the Weed Eater One.  If you are unsatisfied, please check with the store location of purchase for their return policies.


      As for your concern on the assembly of the product, we are very proud to have many of our products assembled in U.S.A. factories.  We believe the craftsmanship of our American workers is second to none and this is overwhelmingly supported by the feedback we get from our customers.  Your mower was assembled in Orangeburg, South Carolina.  Having toured the facility myself, I can assure you it is a state of the art factory which employs a highly-trained and dedicated work force.  Knowing the pride they put into their work, I know your feedback will be used to motivate them to find ways to improve!


      Thanks again for your feedback, Pop.

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