This is a public Forum  public

Service & Maintenance Question

    james Kenny
    My brand new chain saw worked for about 4 hours, then...Answeredescalated
    Service & Maintenance Question posted November 14, 2011 by james Kenny, last edited February 10, 2012 
    403 Views, 1 Comment
    Question:
    My brand new chain saw worked for about 4 hours, then seized. The fuel oil mixture was correct. My Poulan rep told me the only possible reason was improper fuel and oil mix thus I ruined my own saw too bad, no warranty coverage and I'm out $200. I have used gas oil mix saws for 40 years without ever having a problem. Coupled with the oil flow issue referred to by other customers, I am very unhappy I purchased a Poulan saw
    • Be the first to rate this

      |

    • Bookmark and Share

    Best Answer

    Greg P.

     

    Thank you for contacting Husqvarna.

    You can find your local Poulan dealers using the link provided by typing in your zip code and click search.

    /pdf/

    The type of issue you have will likely need to be looked at by a servicing dealer please use the link above to locate a Poulan service center. We will pay the service dealer 1/2 hr. for diagnostic time to determine if it is a warrantable situation.

    Make sure to take your dated sales receipt with you if it is a warrantable failure the dealer will need to see it.

    Your local dealer is your best and fastest source of information.

    Answer

     

    • Greg P.

       

      Thank you for contacting Husqvarna.

      You can find your local Poulan dealers using the link provided by typing in your zip code and click search.

      /pdf/

      The type of issue you have will likely need to be looked at by a servicing dealer please use the link above to locate a Poulan service center. We will pay the service dealer 1/2 hr. for diagnostic time to determine if it is a warrantable situation.

      Make sure to take your dated sales receipt with you if it is a warrantable failure the dealer will need to see it.

      Your local dealer is your best and fastest source of information.

      • Be the first to rate this

        |