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Warranty Question

    Greg Tellert
    Is there some sort of "lemon" policy included in...Answeredescalated
    Warranty Question posted November 15, 2011 by Greg Tellert, last edited February 10, 2012 
    298 Views, 1 Comment
    Question:
    Is there some sort of "lemon" policy included in the warranty? I have had to put my weed eater one riding mower in the shop for a second time for the same problem. The authorized shop is having to order a second transaxle kit. With my warranty running out in either March or May of 2012 - this worries me.
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    Best Answer

    Greg P.

     Hi Greg,

    Thanks for contacting Weed eater to post your questions.

    There is no "Lemon Law" regarding any form of outdoor power equipment. With that being said if you go to the same service center they can call us and say that this was a pre existing problem and we can authorize them to repair the machine under warranty even if it is outside of the warranty period.

    Answer

     

    • Greg P.

       Hi Greg,

      Thanks for contacting Weed eater to post your questions.

      There is no "Lemon Law" regarding any form of outdoor power equipment. With that being said if you go to the same service center they can call us and say that this was a pre existing problem and we can authorize them to repair the machine under warranty even if it is outside of the warranty period.

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