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General Product Question

    Keston Barrow
    I just purchased a Husqvarna 1830EXLT. I get the machine to...Answeredescalated
    General Product Question posted December 6, 2011 by Keston Barrow, last edited February 10, 2012 
    844 Views, 1 Comment
    Question:
    I just purchased a Husqvarna 1830EXLT. I get the machine to move, but, the auger does not respond when I engage it from the handle bars.

    I checked the pins in the auger section and they are not broken. I tried to spin the blades manually and they move with the auger and impeller shaft without restriction.

    The only observation that I made is unlike when I engage the traction drive control lever, the auger control lever does not move the control arm at the bottom of the machine (The arm appears to be locked; the auger control rod moves and the spring stretches but the arm does not move). Because the arm at the bottom of the machine is not moving I believe that the auger is not being engaged. If this is the case do you know what could be the cause of this?
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    Best Answer

    Greg P.

    Hi Keston 

    Thank you for contacting Husqvarna.

    You can find your local dealers using the link provided by typing in your zip code in the box on the upper right hand side of the screen.

    /images/us/homeowner/home/

    The type of issue you have will likely need to be looked at by a servicing dealer please use the link above to locate a Husqvarna service center.

    For warranty consideration you should present the unit and your original dated sales receipt to the servicing dealer as well as the problem must be of a warrantable nature (a defect in materials or workmanship), incorrect or old fuel, impact damage, incorrect storage are examples of non warranty. All warranty service must be completed by servicing dealer.

    Your local dealer is your best and fastest source of information.

    Answer

     

    • Greg P.

      Hi Keston 

      Thank you for contacting Husqvarna.

      You can find your local dealers using the link provided by typing in your zip code in the box on the upper right hand side of the screen.

      /images/us/homeowner/home/

      The type of issue you have will likely need to be looked at by a servicing dealer please use the link above to locate a Husqvarna service center.

      For warranty consideration you should present the unit and your original dated sales receipt to the servicing dealer as well as the problem must be of a warrantable nature (a defect in materials or workmanship), incorrect or old fuel, impact damage, incorrect storage are examples of non warranty. All warranty service must be completed by servicing dealer.

      Your local dealer is your best and fastest source of information.

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