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Service & Maintenance Question

    jack bouska
    coil spring in pull-start unit collapsed, prohibiting...escalated
    Service & Maintenance Question posted February 23, 2012 by jack bouska, last edited February 29, 2012 
    279 Views, 1 Comment
    Question:
    coil spring in pull-start unit collapsed, prohibiting recoil.
    NEW UNIT from "ORDERTREE".....2 pulls of rope.NEW SPRING COLLAPSED >>>>>>>>same problem...
    VERY UNHAPPY...........HELP
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    Answer

     

    • Chip I.

       Hi Jack,

      Thank you for contacting Husqvarna. Sorry your having trouble with your machine. Please get to your local dealer, /images/us/homeowner/dealers/dealer-locator/ explain the issue and have them evaluate the concern.

      For warranty consideration you should present the unit and your original dated sales receipt to the servicing dealer. The problem must be of a warrantable nature (a defect in materials or workmanship), incorrect or old fuel, impact damage, incorrect storage are examples of non warranty. All warranty service must be completed by servicing dealer.

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