General Product Question
DRT 900 tiller,less than 12 hrs on it.Noproblem untill...Answeredescalated
General Product Question posted April 25, 2012 by J Serge LeBel, last edited May 14, 2012
178 Views, 1 Comment
Question:
DRT 900 tiller,less than 12 hrs on it.Noproblem untill now.Noengine problem.While tilling I turned a corner.Wheels stopped pulling,but tines kept turning.Pulled side cover,adjusted belt tension:no help.Also unable to shift!As I rolled it to the barn I noticed that the AXEL was able to slide freely side to side!S ounds to me the weld on the axel spocket gave up.Found only one dealer in the area willing to consider looking at it,but he has a 6 mos waiting list.Believe I'm up the proverbial creek.Try to answer better than "yes".
Details:
Did not take it apart.I'm too busy---Ineed a serviceable machine---this machine is virtually new---warranty expires in june.
Best Answer
Answer
Hi Mr. Lebel,
Sorry your having trouble with your tiller. You will have to get it to the dealer to have it looked at under your warranty period. Any dealer should be able to look at this. Most times we replace the whole transmission. It's not cost effective for parts and labor to repair compared to the cost of the transmission complete. You can find one here. /images/us/dealers/dealer-locator/ It just needs to be in the shop before your warranty expires. Hope this helps.
Regards,
Chip
Hi Mr. Lebel,
Sorry your having trouble with your tiller. You will have to get it to the dealer to have it looked at under your warranty period. Any dealer should be able to look at this. Most times we replace the whole transmission. It's not cost effective for parts and labor to repair compared to the cost of the transmission complete. You can find one here. /images/us/dealers/dealer-locator/ It just needs to be in the shop before your warranty expires. Hope this helps.
Regards,
Chip