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Service & Maintenance Question

    John Pearce
    Inteli-Rider was fine at first but after several uses it...Answeredescalated
    Service & Maintenance Question posted June 27, 2011 by John Pearce, last edited February 10, 2012 
    588 Views, 3 Comments
    Question:
    Inteli-Rider was fine at first but after several uses it would sometimes have a problem going forward up gently slopes, then on subsequent uses it started going slower and slower forward on level ground. Would go in reverse however. Finally it quit going forward or in reverse!! Behaves as is if a "clutch" slipping. Do I take it to an authorized service center or to the homestore where I bought it?
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    Best Answer

    John Pearce

    As followup, local service dealer discovered that locknut from friction drive had fallen off. Now runs fine. John Pearce.

    Answer

     

    • Scott W.

      Thank you for contacting AnswerARMY

      Yes this sounds like it needs to go to the local servicing dealer. We have an adjustment procedure the dealers can perform on the drive system.

      You can find your local Poulan dealers for sales and service as well as manuals and a place to order parts using the link provided http://www.poulan.com choose the appropriate link at the bottom of the page.

      Service Locator  (Canadian customers use postal code no spacing)
      Contact Us
      Download Manuals
      Order Parts (This is a third party company not Poulan)  or can contact local dealer.

      Your local dealer is your best and fastest source of information.


      For warranty consideration you should present the unit and your original dated sales receipt to the servicing dealer as well as the problem must be of a warrantable nature (a defect in materials or workmanship), incorrect or old fuel, impact damage, incorrect storage are examples of non warranty. All warranty service must be completed by servicing dealer.

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    • John Pearce

      As followup, local service dealer discovered that locknut from friction drive had fallen off. Now runs fine. John Pearce.

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    • Mario Tejeda

      The cover wheel clutch is broken!!

      El cubre volante del embrague esta roto, la pieza es mala, no soporta ningun esfuerzo

      El sector que cubre el eje principal se funde con la friccion 

      Mi riders duro 3 meses solamente y para colmo vivo en Argentina y no consigo el repuesto

      Poulan BAD!!!

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