Service & Maintenance Question
This also concerns power steering in a Husqvarna 14527E. Hit...escalated
Service & Maintenance Question posted January 12, 2013 by Bob Doyle
457 Views, 2 Comments
Question:
This also concerns power steering in a Husqvarna 14527E. Hit and miss as to being able to engage the levers to stear the heavy machine it is. Makes for a long day. Also where is the Brings Endurance Snow Series 305cc 14.50 ft pound torque engine manufactured
Answer
To whom it might concern,
I figured I better take the bull by the horns here with the answer to the power steering issue I have with the snow thrower. As to power steering issues. The dealer, Jonal's of Greenfield Township here in Pennsylvania repaired the problem. The problem, a simple adjustment. I'd be willing to bet that anyone else that has this type of problem it is probably an adjustment. A simple fix (cost free).
I also have these thoughts concerning other power equipment buyers I've read about here on this site. MY opinion is if you buy these machines from a big box store you are not getting the full advantage of your purchase. I have found that it has always been better to purchase from a SERVICING DEALER. Prices are the same as big box stores or really close. PLUS they will fix what they sell. If you buy from the big box stores you're going to have to go hat in hand to a servicing dealer to get it fixed and he's going to fix it, but I can assure you he'll take care of his customers first. Only makes sense if you think about it. Buying from the dealer makes sense, and I know this from experience.
Bob Doyle
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Bob Doyle again,
As to the power steering issue. I've had my machine to Jonal's of Greenfield Township, Pennsylvania and it was adjusted by them. The key to adjusting the cables is in the external bracket. As I understand it from Danny White who owns Jonal's. There is really nothing adjustable in the cable itself, it's THE BRACKET. He said "GENTLY" bend the bracket back towards the operator. He said probably you don't even need tools to correct. The bracket when the triggers are squeezed slightly bend (poor design of the bracket mounting to the machine). If you bend it back that causes the cable to pull away the piece that works the steering. if you picture it in your mind you can see how that would work.
In the off season he is going to weld support to the bracket to make it rigid which will stop the bracket from flexing when the steering triggers are squeezed.
He said he has made Husqvarnia aware of the steering problem and what he considers the problem (the way the bracket is mounted) . Also contacting Husqvarna directly reall is a hit a miss thing. They state their warranty in print and they also state it's the dealers duty to do warranty work. The poor fellow in one of these e-mails hopes they will do something for him after the warranty because the machine has a history of problems from day one. I wish him all the best of luck with that. Usually if it's out of warranty they don't budge, and that's just not them. it's ALL power equipment makers. It's a poor way to do business but they usually live by this practice.
Regards,
Bob Doyle
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