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Warranty Question

    Nenad Vucenovic
    I have 2 K760 cut-off saws that after a year and a half of...Answeredescalated
    Warranty Question posted October 20, 2011 by Nenad Vucenovic, last edited February 10, 2012 
    646 Views, 3 Comments
    Question:
    I have 2 K760 cut-off saws that after a year and a half of use the cast magnesium arm that goes from the engine to the blade has broke and rendered the saws useless. I brought them back to the dealer where i purchased them and they looked into it for me and said it wasn't covered under warranty because its been over a year. I never had this issue with the partner saws of the past. I can't believe this isn't covered!
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    Best Answer

    Greg P.

    Thank you for contacting Husqvarna.

    You can find your local dealers using the link provided by typing in your zip code in the box on the upper right hand side of the screen.

    /images/us/homeowner/home/

    The type of issue you have will likely need to be looked at by a servicing dealer please use the link above to locate a Husqvarna service center.

    For warranty consideration you should present the unit and your original dated sales receipt to the servicing dealer as well as the problem must be of a warrantable nature (a defect in materials or workmanship), incorrect or old fuel, impact damage, incorrect storage are examples of non warranty. All warranty service must be completed by servicing dealer.

    Your local dealer is your best and fastest source of information.

     

    Answer

     

    • Greg P.

      Thank you for contacting Husqvarna.

      You can find your local dealers using the link provided by typing in your zip code in the box on the upper right hand side of the screen.

      /images/us/homeowner/home/

      The type of issue you have will likely need to be looked at by a servicing dealer please use the link above to locate a Husqvarna service center.

      For warranty consideration you should present the unit and your original dated sales receipt to the servicing dealer as well as the problem must be of a warrantable nature (a defect in materials or workmanship), incorrect or old fuel, impact damage, incorrect storage are examples of non warranty. All warranty service must be completed by servicing dealer.

      Your local dealer is your best and fastest source of information.

       

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    • junior robertson

      i have one to that has cracked in the same spot and my local dealer just laughed. 1 moth after warranty ran out.

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    • junior robertson

      sorry 1 month

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