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Parts Question

    Dave Harnish
    I just bought a walk-behind HU800HW mower. Runs fine and I...Answeredescalated
    Parts Question posted May 17, 2011 by Dave Harnish, last edited February 10, 2012 
    1846 Views, 3 Comments
    Question:
    I just bought a walk-behind HU800HW mower. Runs fine and I like the design so far, but I need a side discharge chute for it NOW. Husqvarna's advertising says all 3 options - rear bagging, mulching, and side discharge - are included with all WB mowers, but this one has no side discharge capability out of the box (and 'mulching' is a joke, with our thick Spring grass - mower clogs up with clippings in about 15 feet).

    I registered my purchase to have a chute sent to me, but now I'm told it'll be a 6-8 week(!) wait to get one! That's unacceptable, and my dealer, as well as Huskie's customer service 800# helpline can't help.

    I need to cut grass NOW, and bagging it all in the tiny bagger isn't an option here.

    How can I get a side discharge chute in the next few days? I'm willing to buy one at this point, even though I already have a bad taste in my mouth, to be frank, wondering if the Husqvarna brand was a mistake. This is my first experience with the company.

    Thanks for anything you can do!

    Dave Harnish
    New Albany, PA
    www.DavesRepair.com

    John 3:3
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    Best Answer

    Scott W.

    Thank you for contacting Answer ARMY.

    The chute maybe available from the locally authorized service center and maybe even a sales center. The discharge chute is sent to those that register the product and yes it typically takes 6 to 8 weeks after registration.

    If you need to purchase one before you receive your cost free discharge chute the part number is 532 44 15 77.

    Answer

     

    • Neil Watson

      I would just call your local dealers and try to purchase one immediately.

      I was told the same thing and the ad for the HU800HW was mis-leading because you cannot side discharge while mowing.

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    • Scott W.

      Thank you for contacting Answer ARMY.

      The chute maybe available from the locally authorized service center and maybe even a sales center. The discharge chute is sent to those that register the product and yes it typically takes 6 to 8 weeks after registration.

      If you need to purchase one before you receive your cost free discharge chute the part number is 532 44 15 77.

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    • Bryan Cowan

      I know this is an older thread, but after registering my mower with Husqvarna, the side discharge kit was delivered to my door in 4 business days. I, too, was shocked about the 6-8 weeks that was written, but that truly wasn't the case!

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