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Warranty Question

    Vincenzo Chiaravalloti
    I have a Weedeater One which is under warranty. The...Answeredescalated
    Warranty Question posted May 28, 2011 by Vincenzo Chiaravalloti, last edited May 31, 2012 
    1394 Views, 2 Comments
    Question:
    I have a Weedeater One which is under warranty. The registration confirmation number is 110421-001801. There is a part that was damaged on my tractor. The key no. is 29, the part no. is 428033, and the description is spindle, LH. Can you please send me a replacement part so that I can begin using my new tractor? Thank you!
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    Best Answer

    Scott W.

    Thank you for contacting Answer ARMY.

    All warranty service must be performed by the locally authorized service center. The service dealer will need to inspect the unit to verify the failure is of a warrantable nature.

    You can find your local Weed Eater dealers for sales and service as well as manuals and a place to order parts using the link provided http://www.weedeater.com choose the appropriate link at the bottom of the page.

    Service Locator  (Canadian customers use postal code no spacing)
    Contact Us
    Download Manuals (Operator's and IPL's)
    Order Parts (This is a third party company not Weed Eater)  or can contact local dealer.

    Your local dealer is your best and fastest source of information.


    All repairs for warranty consideration must be evaluated and completed by an authorized Weed Eater service center. If determined to be warranty the repairs will be completed by the servicing dealer, the servicing dealer will file the necessary claims. If not warranty the dealer should provide an estimate or quote for the required repairs.

    Answer

     

    • Scott W.

      Thank you for contacting Answer ARMY.

      All warranty service must be performed by the locally authorized service center. The service dealer will need to inspect the unit to verify the failure is of a warrantable nature.

      You can find your local Weed Eater dealers for sales and service as well as manuals and a place to order parts using the link provided http://www.weedeater.com choose the appropriate link at the bottom of the page.

      Service Locator  (Canadian customers use postal code no spacing)
      Contact Us
      Download Manuals (Operator's and IPL's)
      Order Parts (This is a third party company not Weed Eater)  or can contact local dealer.

      Your local dealer is your best and fastest source of information.


      All repairs for warranty consideration must be evaluated and completed by an authorized Weed Eater service center. If determined to be warranty the repairs will be completed by the servicing dealer, the servicing dealer will file the necessary claims. If not warranty the dealer should provide an estimate or quote for the required repairs.

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    • William Gilcrist

      I actully bought two of the Weed Eater One Riding Lawn Mower. I had one in for repairs a week ago. The problem is I do not have the sales receipt for the second one. They require it at the repair shop. However I did register both of them on line.

      One was bought on August 8th and the second on August 30th. Is there away you can contact the shop and let them know it is under warrenty as neither of them are a year old. 

      I also have to pay for pick up and deliver for 25 dollars each to pick up and drop off.

      The one I need repaired is Serial Number is 060111L002671 This one was bought August 30th. The Brake does not work which inturn you cant start it. Can you email or contact teh repair to let them know it is under warrenty.

      www.woosterpower.com

      Wooster Power and Equipment Center

      5333 Cleveland Rd.

      Wosster Ohio 44691

      (330) 345-3400

       

      The second serial number for the one I just repaired is 060111L002666 This one was bought August 8th 

      Thanks

      William R Gilcrist

      US Marine/Army Retired

      4400 Melrose Dr Lot 171

      Wooster Ohio 44691

      330-621-1041

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