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Service & Maintenance Question

    jerry morgan
    just sold this mower(inteli-rider) customer started...escalated
    Service & Maintenance Question posted May 9, 2011 by jerry morgan, last edited February 10, 2012 
    663 Views, 2 Comments
    Question:
    just sold this mower(inteli-rider) customer started to mow and mower quit pulling. Drive disc is turning and axle square is in rear wheels-I checked, but will not go forward or in reverse
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    Answer

     

    • Scott W.

      Thank you for contacting Answer ARMY.

      Please contact your local authorized service center to have them take a look at the mower using the link below you can locate your closest authorized service center.

      You can find your local Poulan dealers for sales and service as well as manuals and a place to order parts using the link provided http://www.poulan.com choose the appropriate link at the bottom of the page.

      Service Locator  (Canadian customers use postal code no spacing)
      Contact Us
      Download Manuals
      Order Parts (This is a third party company not Poulan)  or can contact local dealer.

      Your local dealer is your best and fastest source of information.


      For warranty consideration you should present the unit and your original dated sales receipt to the servicing dealer as well as the problem must be of a warrantable nature (a defect in materials or workmanship), incorrect or old fuel, impact damage, incorrect storage are examples of non warranty. All warranty service must be completed by servicing dealer.

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    • Danny Myers

      Check the friction wheel for pieces of rubber missing, this is what happend to mine.

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