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Warranty Question

    Larry Thompson
    Gentlemen, I purchased a Weedeater One riding mower from...Answeredescalated
    Warranty Question posted July 16, 2011 by Larry Thompson, last edited February 10, 2012 
    834 Views, 1 Comment
    Question:
    Gentlemen,

    I purchased a Weedeater One riding mower from Home Depot (an authorized dealer) last year and now the steering wheel does not engage to steer the riding mower.

    I removed the steering wheel and examined the OEM adapter wheel provided, Part No. 532186737. The adapter wheel was worn and slips freely, causing the steering not to respond.

    I have been advised that the original part was deemed to be defective and has since been replaced by Part No. 532437747.

    Would you please provide the replacement, Part No. 532437747, so that I may repair my riding mower and continue the upkeep of my lawn.

    Please respond to my email below and I will provide mailing address and phone number.

    Email: larryt@tampabay.rr.com

    Many Thanks for your assistance and understanding in this matter.

    Sincerely,


    Larry Thompson
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    Best Answer

    Scott W.

    Thank you for contacting Answer ARMY.

    Please take the mower to the local dealer so that the unit can be repaired.

    You can find your local Weed Eater dealers for sales and service as well as manuals and a place to order parts using the link provided http://www.weedeater.com choose the appropriate link at the bottom of the page.

    Service Locator  (Canadian customers use postal code no spacing)
    Contact Us
    Download Manuals (Operator's and IPL's)
    Order Parts (This is a third party company not Weed Eater)  or can contact local dealer.

    Your local dealer is your best and fastest source of information.


    All repairs for warranty consideration must be evaluated and completed by an authorized Weed Eater service center. If determined to be warranty the repairs will be completed by the servicing dealer, the servicing dealer will file the necessary claims. If not warranty the dealer should provide an estimate or quote for the required repairs.

    Answer

     

    • Scott W.

      Thank you for contacting Answer ARMY.

      Please take the mower to the local dealer so that the unit can be repaired.

      You can find your local Weed Eater dealers for sales and service as well as manuals and a place to order parts using the link provided http://www.weedeater.com choose the appropriate link at the bottom of the page.

      Service Locator  (Canadian customers use postal code no spacing)
      Contact Us
      Download Manuals (Operator's and IPL's)
      Order Parts (This is a third party company not Weed Eater)  or can contact local dealer.

      Your local dealer is your best and fastest source of information.


      All repairs for warranty consideration must be evaluated and completed by an authorized Weed Eater service center. If determined to be warranty the repairs will be completed by the servicing dealer, the servicing dealer will file the necessary claims. If not warranty the dealer should provide an estimate or quote for the required repairs.

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