Posts
Service & Maintenance Question posted March 23, 2011 by Glen CampQuestion:My pln1514 is leaking chainbar oil everywhere, all of the shelves, floor, etc...
Is there a known issue with these? We only used it a bit, then stored it on the shelf. Today, I noticed oil everywhere.- Service & Maintenance Question posted January 8, 2012 by Steve SirotaQuestion:My 2003 Poulan Pro 260 18" 42cc won't idle. It will run wide open but when I let go of the throttle it shuts down. Need to use the chock lever to get it running. I recently replaced the spark plug, cleaned the air filter, tried 2 different cans of gas thinking it was a fuel issue. The fuel lines look good as does the priming bulb. It was running fine for a while that morning, then started acting up. Not sure what to do, any recomendations would be appreciate. ThanksDetails:?
- General Product Question posted November 28, 2011 by Dan WalshQuestion:I have a problem with a Poulan Pro PP4218AV chainsaw. The gas cap is almost impossible to screw in or out. I have called customer service, and the reason is the plastic cap expands because the gas has ethanol. Their solution: Put gas cap in the sun, so that it can dry out, or use a light bulb or other heat source to dry it out! What a lousy response. How about supplying a cap to consumers that doesn't expand? Just wait, some consumer will use a lighter or blow torch to dry a cap out, and then boom! It is probably time to contact the Bureau of Consumer Protection.
- General Product Question posted September 26, 2011 by tony melluzzoQuestion:I purchased the following product: Poulan Pro->Chainsaw->PP4218AVX
Serial Number 966682401. When I registered the saw the promotional ad in the box stated I would receive a free case with the registration. It's been several weeks now and no case. Please help! - General Product Question posted January 3, 2013 by Richard TunellQuestion:I recently purchased a PoulanPro PP4218A chainsaw.What do I have?Details:
Apparently no one at Poulan knows either. Checking for parts nothing was listed for a PP4218A. A multitude for PP4218AV, AVX, AVL, AVX HD, etc. I phoned customer service as I wanted to be sure I was going to be getting the correct parts for my saw. I was told, "There is no 4218A". I spent considerable time on the phone, but finally spoke to a guy at Huskavarna.
He also told me there was no PP4218A. The decal on the side of the saw says 4218A. The instruction manual says it's for the 4218A. The manual is dated 4-15-2012, so he said that that model might not be in the system yet. Really? The saw has the anti-vibration handle so I suppose it's also (could be?) a PP4218AV?So can anyone clue me in as to what I need to do, or what this saw model crosses to as I'd sure like to order some consumable parts like a clutch, air & fuel filters, etc.
BTW, when I first gassed it up to use, after pressing the primer bulb it tried to start on the 2nd pull, and DID start on the 3rd pull. I only used it a bit more then 2 hours that day and it performed perfectly. The blow moulded case is pretty nice.
Rick
- Question:my poulan pro chainsaw (model PP4218AVX)works great, no problems, EXCEPT the gas cap has to be forced out and back in. bought new cap, and after 2 or 3 uses the new cap has done the same thing. it has to be forced out and then back in. it's like it doesn't fit anymore at all. cooling down doesn't help. it just doesn't fit anymore. what's the deal? fellow at the local small engine shop has a few saws with the same problem, but no solution. can u help?
- Parts Question posted March 12, 2012 by Anthony AmosQuestion:Poulan Pro PP3516 AVX - Tool-less Chain Tensioner System ProblemDetails:
Hi.I have a Poulan Pro PP3516 AVX chainsaw, and the tool-less chain tensioner system keeps coming loose.
I understand that Poulan provides a replacement part which utilizes the older two-nut design. Has anyone had any luck getting the conversion kit to the old style adjustment mechanism?
Thank you
Anthony - Service & Maintenance Question posted April 15, 2012 by David OdellQuestion:Chainsaw will not start.
I have a new pp5020av chainsaw that ran for less than 1 tank of gas before quitting. Before quitting for the final time, it would quit after each cut when I would release the trigger. Before it quit for the final time, it would start right back up. It is running on new gas with the oil received in the case. The chain brake is not set and the chain moves freely. I cleaned the air filter, but that did not help. I let it sit overnight, but it still doesn't start using the quick start instructions. - Parts Question posted July 3, 2012 by Anthony HalsellQuestion:Tool-less chain tensioner on PP4218AVX.
I recently purchased a chainsaw, Serial # 12068N00039-3 from Lowes. I've used it on 4 occasions to buck some trees that fell during a storm.
The saw performed well for the first few occasions (I'd say maybe 15 cuts through 4"-14" branches and trunks.
The last few times I've used the saw, however, I find myself spending more time re-tensioning the chain than I do cutting wood.
After doing some research, I've found that this seems to be a fairly common problem with this tool-less chain tensioning system.
On this site, I've found a number of posts (referenced below) wherein a representative indicated that Husq would be happy to replace the tool-less clutch-cover with a more traditional two-nut cover.
As suggested in one of these posts, I called the 800 number for customer service, expecting, as per the information on this site, that I would be able to receive a free two-nut clutch-cover to replace the cover that includes a tensioning system that I would consider inherently faulty and potentially unsafe (particularly given the lack of a substantial chain-catcher).
When I spoke to the CS rep, I was told that I would need to provide proof of purchase that verified that I had purchased the product within the past 30 days in order to receive a free replacement. Otherwise, I would have to pay $23.39 to get the part.
First, I am unable to find my original receipt.
Second, I'm fairly sure that I purchased the saw closer to 6-8 weeks ago, rather than within 30 days.
Third, I've used it far less than one could conceivably use it within 30 days, and I feel that if I had used the saw more frequently within the first month, that I would have surely discovered this problem sooner, but I am now being asked to pay $24 to replace a poorly engineered part simply because I didn't use the saw frequently enough within the first few weeks.
Unable to justify spending any more time or money on this saw, I went out yesterday and bought a Husqvarna 455 Rancher (don't worry, I'll keep track of the receipt), but it would be nice to have a functional back-up saw, and to feel like I didn't completely waste $200 (including spare chains, 40:1 oil, bar & chain oil, etc) on something I used 4 times.
So, I guess in the way of a question, I'll ask: Is it true that if a) I can't find my receipt and/or b) I purchased this saw more than 30 days ago, that I'll have to pay to get a different tensioning system? - Service & Maintenance Question posted July 26, 2010 by LarryQuestion:Is it ok to use STA-BIL fuel stabilizer with my chain saw?
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