Zero Turn Mowers

I just bought a new RZ4623 from Lowes. They advertise a 3 year warranty on the mower and a 10 year warranty on the reinforced deck. I can't seem to find any information on the 10 year deck warranty in the manuals provided with the mower or on your website. Could someone from Husqvarna please confirm the deck warranty and point me in the right direction where I might find the specific details regarding the 10 year warranty on the deck. Thanks

I have the RZ4824F and tried to remove the belt from the deck as per manual and video on Husqvarna site so I could clean underside. With deck in lowest position idler assembly is against the iso bushing and can not be moved. With deck all the way up it hits iso bushing and still there is not enough clearance to remove the belt. I removed the iso bushing and tried with deck up and down to remove belt. Idler assembly hits on deck frame. I dropped the deck anyway then removed the belt did my clean up of the underside. Now I see that the belt is too short. I guarantee that someone at the factory rolled no pried the belt onto a bunch of mower decks. I posted a question @ answer army 5 days ago and received no answers. I see no other way to contact them. I went to the belt store in Lafayette, LA. They gave me 3 belts to try a B133 measures 5/8 x 136”, B134 measures 5/8” x 137” and B135 measures 5/8” x 138”. They do not offer belts in ½” increments. Original belt 539109243 measures 5/8” x 135.5”. The B135 fits as manufacture states in manual and as per video on website. I am contacting you so that you may bring the problem to their attention. They can issue a recall on the belts or whatever they have to do before these mower decks start slinging spindles or pulleys possibly hurting someone. I have attached pictures with original belt so that you may see the problem for yourself. I purchased this mower February 2014 from Stine’s in Broussard, Louisiana. I am sure it will be a lot cheaper for them to issue new correct belts than pay for warranty repairs or maybe even hospital bills. This email has been sent to every service center in south Louisiana I can find. No one replied as of yet.

I Recently Purchased a new Husqvarna Zero Turn Mower from Sears Outlet Store and the Battery was faulty and would not start the engine. Would not accept a charge. The engine was jump started and the battery still would not accept a charge. What can I do??

Carel Fisher

I purchased a Z248F on 3/27/2015 and the mower currently has 28.8 hours. On 7/3/2016 I could not mow for the holiday because the drive pulley melted off (see picture of pulley). I took the Mower to the dealer I purchased from and they replaced the part under warranty and I also had the break in oil changed. If this is an engineering defect will Husqvarna improve this part to avoid this in the future (Bad Boy has already upgraded this same part to metal) so customers can feel at ease? In this case if it is not to be upgraded can customers believe Husqvarna should allow all mowers using this part be allowed to purchase the extended warranty without their stipulations noted.
DT

Hello. I have a new 5424 (bought from Sears). So far, it's a great unit. I have a problem with the hour meter, however. It read 12.4 hours when I got the machine and after 3 plus hours of use it still reads 12.4 hours. Either it's defective or installed improperly. There are 3 terminals on it. The Husqvarnaa wiring diagram doesn't really indicate which two to use. It looks to be a sendec unit. Their instructions indicate how to install it inline, which is how it was installed. I believe it is defective. How do I get a replacement? Thanks.