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  • Barry Kjelland
    How do I decode the serial numbers on chainsaws? Most of...Answeredescalated3
    General Product Question posted February 22, 2012 by Barry Kjelland 
    Question:
    How do I decode the serial numbers on chainsaws? Most of what I have and work on are pre-1995. Is there any publication I can obtain to decode all the numbers from the 70s thru current?
  • Mike W
    What’s the diff between the 450, 450e, and 450 Rancher? W...escalated3100%
    General Product Question posted July 29, 2014 by Mike W 
    Question:
    What’s the diff between the 450, 450e, and 450 Rancher?

    Why is the Husqvarna website such a pitiful piece of poo? Seriously. Both the organization and the accuracy of information are deficient. Oh, it’s got lots of pretty product pictures, for sure. And it certainly has the complex trappings of an informative site. But it actually hinders effective communication of sales information to consumers. The IT management in charge of the website should be fired.

    I need to buy a new chainsaw and have kind of zeroed in on the 450. It looks like there are three models; the 450, the 450e, and the 450 Rancher. I would like to get authoritative information about the differences between the models. I’d also like to know the significance of the ‘Rancher’ designation across the several models it’s applied to. (Along with ‘e’ and XP.)

    Based on the performance specs, it looks like all three models have the identical engine, tanks and major housing components. The MSRP for the saws are: $360 for the base 450 model, $370 for the 450e, and $400 for the 450 Rancher. The listed weights for the three models also differ from one another.

    The only difference between the base model and the ‘e’ seems to be the Tool-less Adjustment. A $10 premium for that feature, fine. 8.5 ounces additional weight for what I assume to be no more than a substitution of the sprocket/bar-attachment cover seems high, but, whatever.

    Now what’s the story with the 450 Rancher? The only difference I can find seems to be ‘side mounted chain tensioning’. For this there is a $40 premium over the base 450 model. Interestingly (I’m being ironic), the ‘Compare’ list for the 450 and the 450 Rancher when lined up against each other indicates that the Rancher lacks the Smart Start feature. The ‘pretty little thumbnail icon’ for SmartStart is also absent from the 450 Rancher’s web page while the text on the same page claims the feature is present. I’m thinking it’s likely on the saw since manufacturers tend to only make superficial differences between models to limit costs. So why isn’t there a ‘compare’ line item for the side adjust feature? No cutesy icon for it either? The feature information discrepancies call into question the accuracy and reliability of any other information on Husqvarna’s website because they evidently don’t care to proofread.

    On the issue of website organization: I originally landed directly on the …us/products/chainsaws/husqvarna-chainsaws-for-homeowners/ page from a google search. (Not by starting at the top of the site.) Only the 450 and the 450 Rancher are listed and described there. I found out about the 450e from a retailer’s website and at first thought it might be a recently discontinued model since it wasn’t on the Husqvarna site. It wasn’t until I went hunting over to the ‘Pro Forestry’ side that I located the 450e. WTF? If ‘e’ means ‘easy’ (does it?) wouldn’t that be a homeowner type feature? I’d think pro’s would most value safety and reliability, but I guess that’s just me. While the plain 450 is listed on both sides of the website fence between homeowner and pro, that division prevents the 450e and the 450 Rancher from being put side by side in the ‘Compare’ feature.

    Here’s a question: If the 450e has the Tool-Less adjuster, and the 450 Rancher has the side adjuster, what does the plain 450 have? Spot welds? How about putting some close up photos with method of operation for all chain adjuster versions on the site?

    Another ‘stupid web trick’ is that the ‘Compare’ feature behaves differently on the Homeowner and the Pro Forestry sides. The Pro side simply presents the list and lets you scroll up and down to read it. The Homeowner side requires you to click on each section of the list to open it for reading. Then, as you scroll, an incredibly annoying copy of the product thumbnails has to plaster itself over the top several lines that you’re trying to read. All the pictures look pretty much alike people! Fine, keep the model name/number at the top while scrolling, that’s helpful. But jumping pictures? Those are almost as bad as popup ads.

    Based on my experience, It looks to me like Husqvarna’s site is more enamored with web coding gymnastics and glossy thumbnails than focused on conveying accurate, easily understood sales information in a timely and concise fashion. Squirrel! In other words I wasted too much time on it and still don’t have high confidence in the answers to my questions.

    Of course, as soon as I found some problems with the site, I looked for a support page to email the manufacturer. It was not to be found. To me, that’s a hallmark of a company that doesn’t really give much of a *** about its customers. But wait! There’s a support forum I can register to use… and waste a whole bunch more time getting in and around just to get some simple answers that should have been in the website in the first place. No offense to the natives of this forum, but I only wanted to buy a dang chainsaw not have a new social experience. I’ve dealt with several other support forums some good, some terrible. I just didn’t relish taking more time to deal with another one.

    One last nitpick about some inadvertent website buffoonery. The 450e is located with the ‘round’ chainsaws. LOL! The Pro Forestry page offers a selection of saws: XP, Powerful, Round, Pole, or Top Handle. Say what? Made me laugh. Yeah, yeah, I know, it’s a British-ism. Although inconsistently done, in some places with the hyphen and some without. But this is a US sales website and generally in North America the phase is ‘All-Around’ to mean that something is general purpose in nature. For a usage reference with citations from major publications see: http://grammarist.com/usage/all-around-all-round/

    Mike
  • Inge Sinclair
    I have purchased a Husqvarna Rancher 450 50cc 20in blade...escalated1
    General Product Question posted March 4, 2013 by Inge Sinclair 
    Question:
    I have purchased a Husqvarna Rancher 450 50cc 20in blade says Farm Tough on the blade @ Lowe's in Washington NC and service is not what i expected. I am trying to get a replacement chain but I am informed i need to special order this. I do not have the spec's on me but remember it has a 0.325 pitch. So I purchased a chain for a regular 450, pitch is 0.325. Is this compatible with my Farm Tough 20in blade? the man tells me at Lowe's it is not and I need to special Order. Why is Farm Tough not available anywhere else?
    Thank you for your time
    Inge
  • Chuck Hoffmann
    I have a Husqvarna 345. It's starts, revs high then...escalated1
    General Product Question posted October 26, 2012 by Chuck Hoffmann 
    Question:
    I have a Husqvarna 345. It's starts, revs high then stalls. I am using fresh fuel 91 octane. I have had this issue before and it was due to old fuel. Should I be using lower octane fuel?
  • Mary Louise Smith
    I have a Husqvarna 455 rancher with 20 inch bar. I purchase...escalated11
    General Product Question posted August 25, 2013 by Mary Louise Smith 
    Question:
    I have a Husqvarna 455 rancher with 20 inch bar. I purchase the Husqvarna chains for it. The chains get stretched after about 3 or 4 tightenings. Why? Plus when I put on a new chain, it takes up at least half of the area allowed for future tightening and adjusting. Is it the chains? I don't see the need for a new chain so soon all the time. What is happening? This is less than a year old chain saw.
  • Mark Carlson
    My 235 chainsaw is brand new and won't startAnsweredescalated4
    General Product Question posted August 16, 2011 by Mark Carlson 
    Question:
    My 235 chainsaw is brand new and won't start
    Details:
     I pulled it out of the box, added fuel/oil and chain oil, and it won't even try to start. I've left it and tried thinking 3 different times (thinking I may have flooded it) but it doesn't even try and start with the full choke on. Thoughts?
  • Fred Sims
    Chainsaw not oiling the bar/chain. I have a Husqvarna 440e...5
    General Product Question posted March 9, 2015 by Fred Sims 
    Question:
    Chainsaw not oiling the bar/chain. I have a Husqvarna 440e chainsaw with 18" bar. I just tried to use it for the first time (it has been sitting in the original box in a closet for probably 5 years or so, never used, never had the bar and chain installed previously nor any fuel, or oil introduced). Oil reservoir filled with clean SAE 30 oil. I also oiled the bar manually before attempting to start the first time. Ran it for < 5 minutes at lower speed. Turned off. Placed a piece of cardboard in front of the chain per the manual and restarted. No oil showing up on the cardboard. Revved engine to moderate speed. No change. Removed bar, could not see an evidence of oil in the 1" slit (presumably the oil pump discharge) above the bar. This chainsaw does not have an oil rate adjustment as best as I can determine. Also, I think this model, e440, may have had some changes in later versions, although I don't know what they might be. ANY IDEAS on the oiler issue? Try Husqvarna chain oil, prime the pump some how?
  • Mark Schnebelen
    I have a Husqvarna 455 Rancher 20" chainsaw. I have...escalated1
    General Product Question posted June 19, 2012 by Mark Schnebelen 
    Question:
    I have a Husqvarna 455 Rancher 20" chainsaw. I have had it probably four years or so, and I have always had a problem with the chain coming off the bar. I have to keep it tight to keep it on. As a result, I get no chain life due to stretch. I also noticed that the chain tensioner hole in the bar is too far forward. I drilled another hole in the bar for the pawl so I could extend my range of tension adjustment. Can you recommend a superior bar and chain combination that I can get some wear out of? I keep my chain sharp and well lubed, and I only cut 8 to 10 trees a year for firewood; but I am on my third bar. Thanks.
  • George Thompson
    I just bought a Husqvarna 240 chain saw, but can't get...Answeredescalated2
    General Product Question posted May 30, 2011 by George Thompson 
    Question:
    I just bought a Husqvarna 240 chain saw, but can't get it started. I followed the starting instructions carefully, filled it with 50/1 gas/oil mix, filled the chain oil reservoir, pulled the choke all the way out, checked that the stop button was raised, pushed the gas bulb 6 times, then pulled the cord 20 or 30 times without getting any sign of starting. I pushed the gas bulb several more times,then pulled the cord another 20 or 30 times. I tried it with the choke pushed in, just in case. I waited till the next day in case I had flooded it or something, then repeated the procedure with no results. (actually have tried it for 4 days in a row now with no results, not a sign of firing). I get no fuel smell, so I suspect it's not getting fuel for some reason. I pulled the spark plug and checked and it seems like it's getting a good spark. Could it be a problem with the carburetor or am I doing something wrong?
  • Nate H
    I am looking for answers to a fuel problem; 455 Rancher dies...escalated3
    General Product Question posted February 14, 2014 by Nate H 
    Question:
    I am looking for answers to a fuel problem; 455 Rancher dies out at or near full throttle.
    Details:

    Hello, I have a 455 Rancher, no serious problems or events ever.  Recently, after about an hour of use it began to starve out at full throttle.  I assumed it was out of gas, but it wasn't. Starts, idles, and runs up to half-throttle fine, but more throttle it begins to die.  Will run at full throttle if I work the choke out to full choke as I increase the rpms.  I haven't replaced it yet (have one on order), but I cannot see any issue with the tank filter.  Air filter is clean.  Primer bulb seems to suck on carb side and blow on tank side.  Any suggestions?  Thanks!