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  • m norpel
    Has the we261 transmission been updated so I wont have this...Answeredescalated2100%
    Warranty Question posted July 10, 2011 by m norpel 
    Question:
    Has the we261 transmission been updated so I wont have this problem again?
    Details:

    i bought the new rider 7/1 , took it home and it mowed 15 feet before the transmission went out. Both a company employee and a few warranty shops i spoke to said the transmission is a problem and is too weak for the unit.  So now i wait as my grass grows butt high and my new mower is in the shop. will the new transmisson be stronger or is it the same as the original one (any updating). thanks, mikeCry

  • Greg Tellert
    Weedeater One Friction DiscAnsweredescalated1
    Warranty Question posted August 5, 2011 by Greg Tellert 
    Question:
    Weedeater One Friction Disc
    Details:

    I was wondering if this is covered under the warranty. I'm about to take the mower in for service. The mower will barely if at all move. Makes kind of like a grinding or slipping sound. Everything else I have checked looks and works fine. I have the orginal 960240001 model that I bought on May 1 2010. I read in one of the articles inside answer army that the transmission (friction disc) had beed updated much like the steering wheel adapter (which I've also recently replaced). Thanks.

    UPDATE: I also did run across the Husqvarna Service Bulletin: B201002015, however it says units with serial numbers starting with 040510xxxx and mine starts with 040210. Not sure if that helps or not.

    /pdf/order_static/doc/HBUS/HBUS2010/HBUS2010_B201002015.pdf

     

  • Vincenzo Chiaravalloti
    I have a Weedeater One which is under warranty. The...Answeredescalated2
    Warranty Question posted May 28, 2011 by Vincenzo Chiaravalloti 
    Question:
    I have a Weedeater One which is under warranty. The registration confirmation number is 110421-001801. There is a part that was damaged on my tractor. The key no. is 29, the part no. is 428033, and the description is spindle, LH. Can you please send me a replacement part so that I can begin using my new tractor? Thank you!
  • Larry Thompson
    Gentlemen, I purchased a Weedeater One riding mower from...Answeredescalated1
    Warranty Question posted July 16, 2011 by Larry Thompson 
    Question:
    Gentlemen,

    I purchased a Weedeater One riding mower from Home Depot (an authorized dealer) last year and now the steering wheel does not engage to steer the riding mower.

    I removed the steering wheel and examined the OEM adapter wheel provided, Part No. 532186737. The adapter wheel was worn and slips freely, causing the steering not to respond.

    I have been advised that the original part was deemed to be defective and has since been replaced by Part No. 532437747.

    Would you please provide the replacement, Part No. 532437747, so that I may repair my riding mower and continue the upkeep of my lawn.

    Please respond to my email below and I will provide mailing address and phone number.

    Email: larryt@tampabay.rr.com

    Many Thanks for your assistance and understanding in this matter.

    Sincerely,


    Larry Thompson
  • Sandra Wuokko
    Weedeater one warranties are not worth the powder to blow...Answeredescalated6100%
    Warranty Question posted August 22, 2011 by Sandra Wuokko 
    Question:
    Weedeater one warranties are not worth the powder to blow them up. My weedeater is only just over a year old. The belt slipped off from it twice and wore a hole through the mandrel cover. The second time it must have bent the blade and brotyke the shaft, I cannot even get the warranty to cover it. Is this all you sell is junk? I really think Weedeater is taking advantage of people for this type of mower that does not hold up. I am on social security and cannot afford to buy this type of trash with no warranty.
  • Joseph Carreira
    I have a weedeater one riding lawn mower with a steering...Answeredescalated3
    Warranty Question posted December 9, 2010 by Joseph Carreira 
    Question:
    I have a weedeater one riding lawn mower with a steering problem. I can't find out where to take it to get it fixed under warranty. It was purchased at Walmart and I took it to a local repair center that was listed as a warranty center for WeedEater one products and they said they don't cover weedeater products warranty, even though the website said they would... As usual a runaround...

    Please let me know what service center near York, PA 17408 will fix this for me under warranty.

    Of course Walmart says it is covered under the manufacturer warranty and they won't help either...
  • S GARFIELD
    I purchased my Weedeater One from Home Depot Online March...Answeredescalated1
    Warranty Question posted September 12, 2011 by S GARFIELD 
    Question:
    I purchased my Weedeater One from Home Depot Online March 30, 2010.
    Three weeks ago my brake cable, part #428460, broke where it connects to the Arm Clutch (part #42916). I called the part replacement 800 number on 8-25-11 and ordered the cable.
    On Sept. 1, 2011 Billiou's Inc. in Porterville, Ca sent me part #440855. It was obvious the part was not the proper brake cable or anything similar.
    I have called them three times now in an effort to get this straightened out and get the part replaced with the right cable. They have informed me there is a "problem" with several orders regarding this replacement part.
    My first question is whether this part is still under warranty. The second question, is there a problem supplying this brake cable.
    My closest city is 60 mi. away in the 96001 area.
    I have two pieces of property and depend on this equipment to maintain the grounds. Obviously I have not been able to use my Weedeater One for three weeks now.
    Can you give me some advise or assist me in getting this matter resolved?

    Sincerely.......Steve Garfield
    530-736-3219
  • Norine Groscurth
    My husband and I purchased the Weed Eater One in June or...Answeredescalated1
    Warranty Question posted March 11, 2011 by Norine Groscurth 
    Question:
    My husband and I purchased the Weed Eater One in June or July of last year (2010) The steering has broken. Is this covered under warranty? If so what would I do at this point? We live in Tampa , Florida. Thanks, Norine Groscurth It is a series 875. The serial number is 1001146228620.
  • Louie Lentz
    My friction drive on my weedeater one isn`t working right,I...Answeredescalated2
    Warranty Question posted June 6, 2011 by Louie Lentz 
    Question:
    My friction drive on my weedeater one isn`t working right,I took it to a dealer to get it fixed. My question is well it be covered by my warranty my wife bought in in June of 2010, But we lost my reciept. Thank you
  • Patricia Peck
    Bought Weed Eater ONE from Wal-Mart, came with no box, no...Answeredescalated1
    Warranty Question posted November 29, 2010 by Patricia Peck 
    Question:
    Bought Weed Eater ONE from Wal-Mart, came with no box, no manual, so do not know where to locate the Serial Number for registration. Please advise!

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