Bwana Hatari

I recently bought an ST227P snow blower and for the first time I barely finished clearing the path and the Augers stopped working. I noticed a burnt smell after a few sparks and with a little research I pin pointed that the issue was with the Auger Belt (part no: 581 83 24-01 IMPELLER BELT) having slipped off. The belt is frayed and am also suspecting some anomaly with a small broken piece of metal lodged in between the Shoulder Bolt and the Pully (ASM Engine).  I understand that belts are not covered under warranty but this is pathetic and rather disappointing. I have purchased 3 Husqvarna products in the past year and especially through this storm period, I am unable to use this expensive pile of metal. 

What is Husqvarna doing about this? I have seen several posts on the company webpage and other forums complaining of the exact same issues.