Comments

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  • David Odell

    I took the chainsaw into a service center and they said that the piston was scored and that this was not covered by warranty.  I ask them what could have caused it to malfunction and they said it could be set to lean from the factory or not enough oil in the gas. They checked the gas and stated that there was oil in it.   I paid them $10.00 for a service call to get the saw back.  I called up customer service and they said that a scored piston was not covered by warranty. I called back and escalated the issue - it is now in the hands of the coorprate warranty division.