Dennis Doty

I purchased a Poulan pro 461zx/966681801 and am very disappointed. The pulley on the deck sheared off. When trying to get one I've run into "we sold it but we don't do warranty. You will need to contact a dealer."
please see page 6 in your owners manual under good service.
I bought this at HOME DEPOT, the machine was not in stock; while at the store they did an online order for me with an estimated delivery date. no machine. 2 days later I called and the order had not been processed! It was then processed, and I received my machine April 21 2013. With 9.2hrs on it now the pulley has sheared itself off part#539113962 and 539107520.
My yard is half mowed and the mower sits in the garage. Isn't there any way to send replacement parts to me? The machine serial #is 030413C001018.This is not my first Poulan pro purchase. I also own a hedge trimmer, grass trimmer, leaf blower and chainsaw, but had never had to deal with warranty before. I am now very unsatisfied. please try and rectify this asap
thank -you
Dennis Doty
email rv13cert@aol.com
cell number 717-332-3787