Question:
I purchased a new Poulan Pro blower from Lowes on June 5, 2010, which I registered right away. the blower quit running in May of 2011, so I took it to the local warranty repair center that charged me $30.00 to check it as I could not find the receipt. They proceeded to tell me the blower had a bad motor and would need replaced. I contacted the company and Lowes to find I had been sold a blower that was 4 years old but sold as new. This is crap. I had no warranty because of this and basically I am out the money for the blower and the diagnosis by the repair center. Is this a common practice? If it is, I will proceed to buy a Stihl blower to replace it since I want something I can rely on
Dennis Kinney
3856 Lockwood Ave
Toledo, Ohio
419-491-0147
kinneydr54@yahoo.com
p.s. The email I received when I registered the product said save this email. Why? It seem it is basically useless and only serves to oshow me how little customer service means to both companies
Warranty Question last edited February 10, 2012 by Dennis Kinney in Poulan Pro: Ask & Answer > Blowers publicQuestion:I purchased a new Poulan Pro blower from Lowes on June 5, 2010, which I registered right away. the blower quit running in May of 2011, so I took it to the local warranty repair center that charged me $30.00 to check it as I could not find the receipt. They proceeded to tell me the blower had a bad motor and would need replaced. I contacted the company and Lowes to find I had been sold a blower that was 4 years old but sold as new. This is crap. I had no warranty because of this and basically I am out the money for the blower and the diagnosis by the repair center. Is this a common practice? If it is, I will proceed to buy a Stihl blower to replace it since I want something I can rely on