Question:
Very disappointed that I picked up a new tiller at Sears on October 14, 2011 and the hardware package was not included in the sealed back with the owner's manual. Called Sears on October 15th to order package. Package isn't listed as an item. Had to go through the parts list with rep on the phone for half and hour to be sure we had all the parts to order. It is now November 10th and I've only received 4 of the 5 sets of parts I need to be able to use the tiller. Keep getting the run around from Sears. Cannot contact Husqvarna because they refer you back to the dealer. Not happy and if I do not get the parts shortly, will return the tiller and get another brand. Can anyone suggest where else I can pick up the two bolts I'm missing for the handle????
General Product Question last edited February 10, 2012 by Thomas Boston in Husqvarna: Ask & Answer > Tillers publicQuestion:Very disappointed that I picked up a new tiller at Sears on October 14, 2011 and the hardware package was not included in the sealed back with the owner's manual. Called Sears on October 15th to order package. Package isn't listed as an item. Had to go through the parts list with rep on the phone for half and hour to be sure we had all the parts to order. It is now November 10th and I've only received 4 of the 5 sets of parts I need to be able to use the tiller. Keep getting the run around from Sears. Cannot contact Husqvarna because they refer you back to the dealer. Not happy and if I do not get the parts shortly, will return the tiller and get another brand. Can anyone suggest where else I can pick up the two bolts I'm missing for the handle????