Ed Heath

I bought a new "Weed Eater 1" 26" mower earlier this Summer. Unfortunately, I got it at Wal Mart in Scottsburg, IN, which means that EVERYONE THERE KNOWS NOTHING about the machine.
From the first day, the pre-assembled steering was very hard to turn. It felt as if something in the wheel assembly was too tight, and the wheel was 'bound up', or possibly lacking adequate lubrication somewhere.
I let it go for a while, thinking that it might free up with some break-in time and use. It did not, in fact it has gotten worse until I now get blisters on my hand everytime I mow, and my wife cannot use it at all.
I am sure this condition is not intended, but am not sure how to cure it. Can you tell me how to go about freeing up the steering wheel assembly so that my wife can at least use it on smooth level ground. That is now impossible.
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Thank you,
Ed Heath
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