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General Product Question

    Steven Brodie
    need assistance with multiple problemsAnsweredescalated
    General Product Question posted August 27, 2011 by Steven Brodie, last edited February 10, 2012 
    213 Views, 1 Comment
    Question:
    need assistance with multiple problems
    Details:

     I bought mine when they first arrived at my local Home Depot, and it's size and operation was perfect for my yard and so I sold my YardMan Yard Bug that I bought about 15 years ago. Another concern of mine is the steering mechanism. It has been caught on a tree root a few times, and the smoaa plate that attaches the linkage bends easily. This is a real problem and since i'm sure it's out of warrenty, what can be done about this? I don't think this should happen, and should have been found out before hitting the market. Any assistance you can provide will be helpful. I already had to buy a steering adapter and rod.............. 

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    Best Answer

    Doug P.

     Thank you for contacting the Answer Army.

    Sorry you are having difficulties with mower.

    Tree roots, rocks, stone borders, and other yard objects can be very damaging to the front end of any mower if impacted.

    The steering adaptor was updated from plastic to metal and should have been considered for warranty.

    Warranty is considered a defect in material or workmanship within the specified time period.

    Answer

     

    • Doug P.

       Thank you for contacting the Answer Army.

      Sorry you are having difficulties with mower.

      Tree roots, rocks, stone borders, and other yard objects can be very damaging to the front end of any mower if impacted.

      The steering adaptor was updated from plastic to metal and should have been considered for warranty.

      Warranty is considered a defect in material or workmanship within the specified time period.

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