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Service & Maintenance Question

    John
    Husqvarna 141 Chainsaw - No oil on Bar/ChainAnsweredescalated
    Service & Maintenance Question posted March 15, 2012 by John, last edited March 20, 2012 
    4419 Views, 10 Comments
    Question:
    Husqvarna 141 Chainsaw - No oil on Bar/Chain
    Details:

    I have a Husqvarna 141 Chainsaw and little to no oil makes it onto the bar/chain.  After using the saw for 20 minutes, the chain is bone dry and the bar is very hot.  Oil does come out of the bottom of the saw however. 

    The last few times I used the saw, I would just stop every 10 minutes and pour oil onto the bar/chain from the oil bottle.  This makes a mess and a lot of oil drips on the ground.

    I have taken the saw to a Husqvarna Authorized Service Center (Crockett Service Center in Dallas) twice over the past year for this specific problem.  I paid about $40.00 each time and they said they cleaned out the oil orifice.  However, when I got home, the saw still does not put out oil onto the bar.  I have heard of other people who have this model chainsaw having the same, identical issue.

    It appears that the oil leaves the reservoir/pump, and then drips down behind the silver plate that the bar rests against.  This silver plate is seen in the photograph.

    What is causing this oil problem?  Is it a manufacturing defect with this model?  Can this be repaired or should I throw the chainsaw away?

     

    Thanks very much for any help on this issue.

    Photo:

    Best Answer

    Greg P.

    Carlyle,

    Thanks for contacting Husqvarna to post your question.

    Currently we do not have any service bulletins pertaining to this problem with your 141 Chainsaw. if the Saw has been to a service center and they cannot locate or fix the problem, i can only suggest locating a different service center or shipping the unit back to Husqvarna for Evaluation.We rely on our servicing dealers to provide us with the best information to properly serve you.

    We sincerely regret the inconvenience caused to you because of this.

    Due to the nature of your situation we would like for you to please contact our consumer support number at 1-800-487-5951

    Thanks again from the Husqvarna team

    Answer

     

    • Greg P.

      Carlyle,

      Thanks for contacting Husqvarna to post your question.

      Currently we do not have any service bulletins pertaining to this problem with your 141 Chainsaw. if the Saw has been to a service center and they cannot locate or fix the problem, i can only suggest locating a different service center or shipping the unit back to Husqvarna for Evaluation.We rely on our servicing dealers to provide us with the best information to properly serve you.

      We sincerely regret the inconvenience caused to you because of this.

      Due to the nature of your situation we would like for you to please contact our consumer support number at 1-800-487-5951

      Thanks again from the Husqvarna team

    • John

      Greg,

      Thanks for your response.  I did call the Husqvarna consumer support number at 1-800-487-5951 and spoke to a representative and a supervisor.  The only advice that they could give me was to "take the saw to an Authorized Service Center for evaluation." 

      I have already taken the saw to the Authorized Husqvarna Service Center 3 different times for this problem, and paid $40.00 per visit.  They cannot fix the problem with lack of oil on the bar and chain.

      To me it seems as though Husqvarna cannot fix this problem.  The Consumer Support Line cannot fix it.  The Authorized Service Center cannot fix it.  The Answer Army cannot fix it.

      I am beginning to believe that there is no fix for this problem and that my best option is to run the saw till it burns up, and then throw it away.

      This is infinitely frustrating. 

      I cannot ship the saw to Husqvarna because the representative at the consumer support line said he didn't think that this was an option and did not know of any shipping address.

       

    • Alan B

      Hi, I am having this same problem with my 455 Rancher.  If this problem isn't fixable I think maybe I will forget about a $40 service call and put that money towards a Skil instead.  If you have since resolved this problem please let me know.  Thanks.

    • John

       Alan,

      No solution to this problem was ever obtained, even after extensive efforts.  This is a design issue and it cannot be fixed by Husqvarna.  There is no way to talk to anyone at Husqvarna to even let them know that this problem is occuring so that they can investigate it.  The 1-800 number is a dead end.  The Answer Army is a dead end.  Calling Husqvarna directly is a dead end.  And, the Authorized Husqvarna Service Center is a dead end.

      My plan is to use the saw and just let the bar and chain burn up and just throw it away.  It is not worth spending more time and money on this issue.  I have already  I have had chainsaws by other manufacturers run for years and years of hard duty without any problems.  You will know when the bar is burned up because it will turn black from overheating. 

      I think you mean Stihl, not Skil, right?

      Best of luck

    • Raymond Craig

      I had exactly the same problem, fitted a new oil pump (£11 off ebay), no difference. I then thought, for the oil to come out there must be air getting in and wondered if this could be the problem. Under the metal plate which fits over the two bolts which the chainblade slides onto(this has to be levered gently off one of the bolts) there is a small hole about the size of a small garden pea , it has a fine brass filter on it which I presume lets air in but not oil out, this was clogged with a mixture of oil/sawdust. I cleaned it with a toothbrush and WD40. I reassembled the saw and it worked perfect. Maybe people selling spares for these do not want us to know about this ,I would think that the parts connected with oiling the chain would very rarely need replacing  as they are always immersed in oil. Hope this helps.

      • Alan B

        Thanks Ray.  The screen is clean, I see the brass color, but I can't say I tried to blow air thru it.  It doesn't seem to be removeable, do you know whether it is?  Thank you for your post.

        Alan

        • Raymond Craig

          I blew air through it with my compressor (don't know if this is advisable or not). I didn't try to take it out in case I damaged it.There is a good clip on youtube "how to replace the oiler on a chainsaw" by eReplacementParts , I followed this quite easily but I had to make a tool to undo the clutch (bored a couple of holes in a metal plate then inserted two three inch nails ,slipped it over the clutch plate thingy and tapped it with a hammer and it immediately freed) you don't need the tool to retighten it ,finger tight is enough as the saw does the rest when it is started.If there doesn't seem to be any wear on the oil pump parts the only other thing I would try is check that the filter inside the oil tank is not clogged, you will see this clearly on the youtube clip.

                  Hope this helps, my saw is now running like new

    • Duane Allen

      Also had this problem, my saw is 10 years old and has never been a heavy chain oiler. When it finally reached the point of not oiling enough to cut without external oiling (which I would never put up with...) I pulled the pump off - the procedure for this is found in several places on the web. The trick for me was to remove the oil pickup half of the rubber "saddle" that surrounds the aluminum pump body and ream the inlet hole. Evidently the rubber swells with age and the hole in the pick up no longer aligns with the intake hole of the pump. You can open the hole up to about 4 times the original area and still have a good seal to the pump. After doing this my saw oils like a champ, to the point that after idling 2 minutes, then goosing the engine a nice ribbon of oil will wash down the length of the bar.

      I also opened up the inlet and discharge ports of the pump by running a bit slightly larger than the original holes through them (using a drill press). I did this before the rubber mod, but this did not fix the problem. BUT, it may be a combo of the two operations that is the solution. Try simply opening up the hole in the rubber inlet first. Kind regards...

       

       

    • Alan B

      Hi Duane, I will try your suggestion.  I think I may possibly have also damaged the plastic gear again, so I better order up a few of them.  Hopefully this will work for me as well.  It's great that you thought to try this.  I will let you know how I make out.  Thank you.

      Alan

    • Charles Roberts

      On the problem of Husqvarna chain not getting oil.  I say 80/20 chance that the oil hole in the bar is stopped up with sawdust. there are two

      holes in the bar.  Usually for quick fix inspect the holes.  The bottom hole is used to tighten chain and if the saw isn't too old this hole

      is clean.  Just flip the bar so this hole is now on top. When you have time, blow out the holes with compressed air or a pressure washer.

      Good sawing,

      CQR