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Warranty Question

    Bruce Gittleman
    I just purchased a 128cd Trimmer and the local dealer told...escalated
    Warranty Question posted March 3, 2013 by Bruce Gittleman, last edited March 3, 2013 
    495 Views
    Question:
    I just purchased a 128cd Trimmer and the local dealer told me that he can't fix nor replace the trimmer because the internal springs aren't working properly for the head to operate. I can use the motor portion for the edger attachment but not the trimmer. He said I should get another one since it's covered under the warranty but didn't have any in stock.

    Can you replace just the trimmer piece since the unit is still under warranty? I've tried replacing just the head but the trimmer still won't operate as noticed by the dealer.

    Thanks for your time and all your help.

    Cordially,

    Bruce Gittleman aka "J&B Lawn Service"
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