General Product Question
Bought a front drive Husqvarna from Sears two years ago with...escalated
General Product Question posted September 14, 2012 by Charles Wielobob
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Question:
Bought a front drive Husqvarna from Sears two years ago with the large back wheels because of my varied yard terrain. I live in the northeast so it only gets used for the summer months. I bought the "Brand" because of what I thought was a superior product. Overall it is a great mower, however even with bearings in the rear wheels ( none of the sears products have bearings, just solid plastic) the plastic is too thin and I am now replacing the second rear wheel because the cheap plastic cracked around the hub. I replaced both wheels with solid plastic wheels. The Sears replacement wheels fit and I am able to use the mower.
Details:
I am very unhappy with what I thought was a well designed mower but it appears it is just "the same" as everything else out there. Please improve the thickness of the plastic on the large rear wheels or you will loose more "Brand Loyal" customers in the future. Don't degrade the brand by going cheap on components. You can't cut the grass when you don't have a rear wheel, very frustrating.
Thanks for your attention,
Chuck
