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Service & Maintenance Question

    William Luettchau
    NoFieldsescalated
    Service & Maintenance Question posted May 2, 2012 by William Luettchau, last edited May 2, 2012 
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    • William Luettchau

      how do I find some one for warrenty service. I live in New Jersey and tied finding some one to inspedct and repair my weedeater One riding mower. I have been trying by phone to get a repair location I was given three locations tow of the locations are bad phone numbers no longer operational. and oneroberts Mechanical shop that stated they would not repair the weedeaterone. I purchesed the weedeater one hat home depot they have been trying to help me find a warrenty repair shop for two weeks. I purchased this mower on  Jul6 6 20112 and used it to cut the grass once it took about 1 1/2 hours. I used it to pick up theleaves in my yard twice for about 4 houres. when I stated it  this year it started  and I drofve down my driveway in about 50 feet the engin mad noise like a loud pop and white smoke came out of the tail pipe for about 15 seconds. I tried to restart bolth by Key and battery and the manual method. with out succersssssss. wwhen checking the oil I noticed it had a high level. someone I know that knows motors checked the oil and indicated there was gass in the oil So I drained the oil and there was twicc as much liquid sone 30 wome onces. I had filled the gass tank before stqarting the first time when it ran and it is know emptyI put new oil and more gass in . the nexst day the gass tank was empty and thoil shows full.  I am into this machine over $1000 I cant cut the grass and it is knee high. I am 100% disabled Vet and am unable to use a walk behind mower which is wy  I purchased the weedeater one. I don't have the ability to transport this machineI am 71 years old I Don'ts have a pickup or friends with one. Roberts Mechine Shop said if he were to pickit up it would cost $300.00  and $300.00 to return it!!!?

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