Snow Blowers

I bought the Husqvarna 1827EXLT 27" 414cc SnowKing Gas Powered Two Stage snowblower in December 2012 and it is now December 2013 and it still has not been fixed after using it 3 times and having a defective engine blow up! My snowblower has been sitting at a Husqvarna dealer for many months. I have followed up on it several times to see when I will be getting it back and I am continually told that the engine is backordered. Then, a month ago, I was told it was being expedited (as I watched several inches of snow accumulate in the now 2013 winter season) and I once again followed up today and was told that it was backordered and they were not sure why it had not been expedited - again! When I called Husqvarna customer service today, I spoke with Ashley and was told that since it was an engine issue, Husqvarna was not responsible for the problem. I was told I needed to contact the company that made the engine. Then I asked who the engine supplier was, and she told me she did not know, but that Husqvarna was not able to help me with this issue. I told her (based on necessity) I would need to return the item (if I ever get it back from the Husqvarna dealer in Hugo, MN) and she said once again, that Husqvarna was not the company I should contact to do so. The first person I spoke with said she had all of the information from the dealer that currently has my snowblower, but Ashley insisted she had none of that information. Long story short, Ashley called my dealer and discussed the situation with them. Then I was told that the engine was still on backorder and that Howard had promised it be expedited the first time. No explanation was given for why it wasn't or why it was once again on a backorder status. Today I was told that Cliff was now supposed to be releasing the engine for shipment, but we will see if that happens. Again, this has been a year and I live in Minnesota! It is currently snow like crazy outside and I don't have a snowblower (or a loaner snowblower) to get my ¼ mile driveway blown out. Based on incompetent customer service, I would never buy another product from this company. I plan to return the snowblower and buy some other brand. I am sure this will be a nightmare too! Don't buy from this company!