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Service & Maintenance Question

    Rod MacKinnon
    Last december I purchased an ST327T tracked snowblower,...
    Service & Maintenance Question posted May 22, 2017 by Rod MacKinnon 
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    Question:
    Last december I purchased an ST327T tracked snowblower, normally I would have done more research but I had purchased other Husqvarna equipment from a local dealer and was happy with the service and equipment, boy did I ever make a mistake in not doing my homework, I would have found that consumer Reports give Huqvarna snowblowers a poor service rating and others had problems.The first few times I used it the steering either would not work or had a mind of its own pulled to one side, often I had to lift it to turn it. The dealer tried to fix it but it only worked a short time, he took it back in again and spent time with it and thought he had it working several times but when he tried it before delivery found the problem reoccuring. This was frustrating as I had to get someone in to remove snow and when I had the machine I ended up lifting it to steer it and ended up with chiropractor bills as well. Since the last time the dealer had it in there was very little snow to try it but when I took it out of the garage the steering cables would not work, later they did start working. It does a good job of blowing snow but cannot be controled. I cannot depend on this machine for next winter and my back cannot take lifting it but I cannot afford to sell for less than half as some have done. This poor quality snowblower will give Husqvarna a bad name and effect sales of other Husqvarna products. There is a major flaw with this snowblower Husqvarna needs to take them back and go back to the design board and design a properly engineered snowblower.
    Rod MacKinnon
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