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Warranty Question

    Douglass Giasson
    I bought my Poulan Pro trimmer on May 4th. I have used it...escalated
    Warranty Question posted June 2, 2011 by Douglass Giasson, last edited February 10, 2012 
    539 Views, 1 Comment
    I bought my Poulan Pro trimmer on May 4th. I have used it twice and now the pull starter won't engage. Is this covered under warranty and how do I get it covered under warranty. I live in Grants Pass, Or.


    Douglass Giasson
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    • Scott W.

      Thank you for contacting Answer ARMY.

      Without seeing the recoil I can not asnwer, but I suspect it is warrantable. Please contact the local authorized service center for inspection and evaluation.

      You can find your local Poulan dealers for sales and service as well as manuals and a place to order parts using the link provided choose the appropriate link at the bottom of the page.

      Service Locator  (Canadian customers use postal code no spacing)
      Contact Us
      Download Manuals
      Order Parts (This is a third party company not Poulan)  or can contact local dealer.

      Your local dealer is your best and fastest source of information.

      For warranty consideration you should present the unit and your original dated sales receipt to the servicing dealer as well as the problem must be of a warrantable nature (a defect in materials or workmanship), incorrect or old fuel, impact damage, incorrect storage are examples of non warranty. All warranty service must be completed by servicing dealer.

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