Service & Maintenance Question
1. first machine had defective drive and knock in the engine.
2. front roller on mower breaks in first 2 hrs use
3. about 10 hrs. a mower pulley falls off. had to take back to dealer
3. about 15 hrs use, one blade falls off and I had to buy a 3 piece blade set according to my dealer.
4. machine stalls when mowing semi moist grass because the cuttings will not through out and clear the housing. I have to raise deck and or back up to clear machine.
5. Called dealer and said, in the first 6 mts use, the battery would not hold a charge, charging issue or bad battery. He said battery was not covered. Well, my mechanic said it is the battery for sure. So, I have to buy a new battery.
6. about 40 hrs. The muffler guard falls off the muffler.
7. I can not believe this company does not provide an email so customers can write to them and tell them of their experiences.
8. I compare this unit to my Toro which has 250 hrs. and never been to the repair center. Nothing falls off. Toro cost $8,500.00 and my Husqavarna cost $5,600.00.
9. I know this is a quality control issue plus my dealer seems to care less. Why should I have t buy a battery after just 6 mts. and I also use this unti 7 mts a yr.
I would like the company to contact me in hopes they can improve their machine.
I know there must be another way but hopefully they will get this.
Why would they not
4.
About 1 yr ago and 50 hrs on my 52 inch this takes place.
1. first machine had defective drive and knock in the engine.
2. front roller on mower breaks in first 2 hrs use
3. about 10 hrs. a mower pulley falls off. had to take back to dealer
3. about 15 hrs use, one blade falls off and I had to buy a 3 piece blade set according to my dealer.
4. machine stalls when mowing semi moist grass because the cuttings will not through out and clear the housing. I have to raise deck and or back up to clear machine.
5. Called dealer and said, in the first 6 mts use, the battery would not hold a charge, charging issue or bad battery. He said battery was not covered. Well, my mechanic said it is the battery for sure. So, I have to buy a new battery.
6. about 40 hrs. The muffler guard falls off the muffler.
7. I can not believe this company does not provide an email so customers can write to them and tell them of their experiences.
8. I compare this unit to my Toro which has 250 hrs. and never been to the repair center. Nothing falls off. Toro cost $8,500.00 and my Husqavarna cost $5,600.00.
9. I know this is a quality control issue plus my dealer seems to care less. Why should I have t buy a battery after just 6 mts. and I also use this unti 7 mts a yr.
I would like the company to contact me in hopes they can improve their machine.
I know there must be another way but hopefully they will get this.
Why would they not
4.
