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Warranty Question

    Nick Scheurer
    I bought a drt900h and this was my second use .... It just...Answeredescalated
    Warranty Question posted May 5, 2012 by Nick Scheurer, last edited May 7, 2012 
    564 Views, 3 Comments
    Question:
    I bought a drt900h and this was my second use .... It just squeeled and smoked like the tines were stuck after working normally for some time ...I cleaned it up and but could not figure out why when it is put under till conditions it grinds down to a stop. Is something broken in the tine drive? Could it be bent tines that work when not under pressure but jam under the weight of work.
    Details:
     

    Best Answer

    Greg P.

    Thank you for contacting Husqvarna's Answer Army.

    We regret to note an abnormal noise from the transmission, and the problem of loss of tine drive when under a load.

    As such a condition could indicate failure of one or more of the internal parts within the transmission case, we would suggest you get the unit to your area Husqvarna warranty Service dealer for evaluation and corrective action as may be necessary.

     

    Answer

     

    • Farmer John

       X 2 on this experiance. My opinion of Husqvarna has went way down after reading this and realising that we're not the only ones. We just paid $799.99 for a brand new drt900h from Tillers Direct. First use, same problem. Tillers Direct puts us on hold indefinetly and has not answered emails yet. I could have bought used junk and had this experiance for less money out of pocket.

    • Greg P.

      Thank you for contacting Husqvarna's Answer Army.

      We regret to note an abnormal noise from the transmission, and the problem of loss of tine drive when under a load.

      As such a condition could indicate failure of one or more of the internal parts within the transmission case, we would suggest you get the unit to your area Husqvarna warranty Service dealer for evaluation and corrective action as may be necessary.

       

    • Jenny Rider Brady

      I've had a very bad experience with my new tiller and the dealer and corporate would not stand by their product even though it was new. I'm out my 700$.