Blowers

I purchased the Poulan Pro model BVM210VS952711936 in October of last year, prepped it for the winter, and couldn't get it to start in the spring. Having only used the device 10 times, I carried it in for warranty work and received a bill for some $54.00. I have another Poulan purchase, a trimmer I purchased 11 years ago, and is still going strong. Has quality and workmanship dropped that much? I wrote the company about my dissatisfaction with their product 6 weeks ago and have heard nothing. I guess the company is not interested in keeping loyal customers. I will now look elsewhere for leaf blowers.