Question:
Hi I have 3 562xp. I have bought a new carb and diagnostic tool. The problem is that I don't have any software to up date new carb. Everywhere tels me to down load software from local support site. Do you know where I could find this "local support site".
Thanks
Dennis
Answer
Dennis,
I went through almost the same thing, and I ended up sending the carburetor back to the supplier, who ended up paying the shipping on it three times. They shipped me the carburetor un-programmed, and then I sent it back, and then they return shipped it to me again. I should have bought frequent flyer miles for my carburetor.
Anyhow, I was told by my supplier, that I could not purchase the diagnostic tool, which seems kind of hokie to me, since I do all my own maintenance and repairs including cylinder and piston changeouts and carburettor re-builds when necessary to several of my various Husqvarna chainsaws models. Next, I was told by the Dealer that I would be unable to Download the file which would be needed for my specific carburettor, that you needed to have access to a Dealers Website in order to get the download file. The individual informed me that they did not want someone changing the emissions settings, which I am not sure that you really can with the software anyhow.
I know this is not much help for you, but please keep me in the loop, when you do get an answer, I would definitely be interrested in buying the diagnostic tool for my "Autotune" chainsaws, and also getting access to the downloadable files.
If, I get any Information on this matter, I will also keep you in the loop. Oh, also today I ordered the ignition module for autotune, and was told that it does not need to be programmed, which totally does not make sense since I believe that is where the firmware chips/ electronics are located in that module. So I may have to swap out the new parts carburettor, and new ignition coil when I get it, just to make sure it will run my chainsaw properly. Lol.
PS. I am Not a Husqvarna Representative or Authorized Repair, Just an experimental chainsaw person
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Dennis,
I believe I have found the "Support" site, However you will need a username and password to gain access to the site.
Here is the link: http://support.husqvarna.com/node3333.aspx
Again, I hope this helps!
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username
pasword
support
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Hi, Not sure what this message means? Do you have a username, password, and support for me ? You can E-mail it to my direct address: Woodsies5@comcast.net
Thanks
Karla
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