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Warranty Question

    Jamie Olivier
    I have the RZ4824F and tried to remove the belt from the...
    Warranty Question posted December 6, 2014 by Jamie Olivier, last edited December 6, 2014 
    1127 Views, 4 Comments
    Question:
    I have the RZ4824F and tried to remove the belt from the deck as per manual and video on Husqvarna site so I could clean underside. With deck in lowest position idler assembly is against the iso bushing and can not be moved. With deck all the way up it hits iso bushing and still there is not enough clearance to remove the belt. I removed the iso bushing and tried with deck up and down to remove belt. Idler assembly hits on deck frame. I dropped the deck anyway then removed the belt did my clean up of the underside. Now I see that the belt is too short. I guarantee that someone at the factory rolled no pried the belt onto a bunch of mower decks. I posted a question @ answer army 5 days ago and received no answers. I see no other way to contact them. I went to the belt store in Lafayette, LA. They gave me 3 belts to try a B133 measures 5/8 x 136”, B134 measures 5/8” x 137” and B135 measures 5/8” x 138”. They do not offer belts in ½” increments. Original belt 539109243 measures 5/8” x 135.5”. The B135 fits as manufacture states in manual and as per video on website. I am contacting you so that you may bring the problem to their attention. They can issue a recall on the belts or whatever they have to do before these mower decks start slinging spindles or pulleys possibly hurting someone. I have attached pictures with original belt so that you may see the problem for yourself. I purchased this mower February 2014 from Stine’s in Broussard, Louisiana. I am sure it will be a lot cheaper for them to issue new correct belts than pay for warranty repairs or maybe even hospital bills. This email has been sent to every service center in south Louisiana I can find. No one replied as of yet.
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    Answer

     

    • Eugene Rounds

      That for the info on this belt problem even I through I am with Husky I will make note of this here on my computer inventory number for this part.

      If you still have the mower in the shop can you measure the idler pullet outside diameter?

      I am finding that a aftermarket pulley for PN539132728 is being spec'd to 5-7/8" but I find an image of the Husqvarna part on Repair Clinic site showing it being 6" plus. I  am showing that the diameter where the rides is 5" on the aftermarket part and the OEM is nearly 5-1/2"  which could explain the belt size problem. If this is correct then Husqvarna changed the idler pulley sizes without considering that the belt size would need changing. Here is a copy of the 539132728 image with overlay measuring grid. Now don't what the focal range that RC used so this maybe just optical illusion of being bigger.

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    • Jamie Olivier

      There are 3 pulleys like that on the mower deck and all of them measure 5" where the belt rides.

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      • Eugene Rounds

        Thanks for replying back with the info. I was hoping it that they changed the idler size but doesn't look like it.

        It is something us techs are need to keep on mind and hopefully someone at Husqvarna will check into this as something must have been changed recently with the factory setup to cause this.

        And again thanks for the info from you found to be the problem. I here of anyone else having this problem I pass this along to them as I am a member of several small equipment forums.

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    • Jamie Olivier

      This is the equipment tag just incase they need it to narrow down where and when it was made. Maybe they can figure out how many machines where affected.

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