Warranty Question
Why even have a warranty? Its just talk.escalated
Warranty Question posted August 27, 2013 by Charles Browning
45 Views
Question:
Why even have a warranty? Its just talk.
Details:
I bought a new PP325 in June. It worked well once on my property. I went to use it again in early August and it has no power when cutting the grass though it runs. Went to authorized service centers assuming they could handle it under warranty and it needed a carburetor adjustment and they told me good luck. I dont have the receipt. I misplaced it.
Went back to return in the store, sorry its after 30 days cant return it. I call support again. Sorry you dont have a receipt nothing we can do for you.
End of story I have a trimmer that wont cut grass that is 2 months old and could only be repaired out of my pocket. Cant return it. What company only stands behind something for 30 days? Last Poulan product I will ever buy. Should have stuck with Honda.
