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General Product Question

    Jerry McKeown
    I ordered (on line) a Husqvarna String Trimmer model...Answeredescalated
    General Product Question posted April 11, 2011 by Jerry McKeown, last edited February 10, 2012 
    2289 Views, 1 Comment
    Question:
    I ordered (on line) a Husqvarna String Trimmer model #952711968, Sears Item # 07179149000 on March 24, 2011. I ordered this trimmer because it had a "full crank gas" engine. I received a string trimmer with serial # 11021N101295 with model #952711969 not 952711968 which I ordered. The trimmer appeared to be exactly as ordered with the exception of the model # last 2 degits being 69 instead of 68 as I had ordered. I spoke with Johnny at Sears Wolfchase in Memphis and he assured me that the trimmer I received was the same one that I had ordered and it did have the "full crank gas" engine that I wanted. Neither the box nor the owners' manual I received ("128CD and 128LD) had any reference to a "full crank engine" which I had ordered. Please tell me if I got the correct trimmer and if so why the numbers were different. My order confirmation # was 220970004 and my sales check # was 093002702030. Thanks for your help.
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    Best Answer

    Scott W.

    Thank you for contacting Answer ARMY.

    The 952711968 is offered as the 128CD

    The 952711969 is offered as the 128LD

    The difference between the two models is the lower boom, the 128CD is curved while the 128LD is a straight shaft lower boom.

    The engines are identical and have full length crankshaft.

    Any discrepancy on the order wold need to be resoleved by your place of order.

    Answer

     

    • Scott W.

      Thank you for contacting Answer ARMY.

      The 952711968 is offered as the 128CD

      The 952711969 is offered as the 128LD

      The difference between the two models is the lower boom, the 128CD is curved while the 128LD is a straight shaft lower boom.

      The engines are identical and have full length crankshaft.

      Any discrepancy on the order wold need to be resoleved by your place of order.

      • Be the first to rate this

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