Warranty Question
I have had (3) cracked exhaust pipes over the last 2 months.
Unit purchased at Lowes Home Improvement Warren PA
Found the root cause this weekend. The bolts holding the motor to frame are bottomed out before making contact with frame. Is there supposed to be washers and lock washers? One of the bolts is missing all together. The exhaust bolts are missing threads due to the vibration.
Disapponited to say the least. I was looking at John Deere and Husqvarna and picked Husqvarna since my chain saw and edge trimmer are Husqvarna without any service issues. Can these parts be supplied under warranty?
Best Answer
Answer
- posted May 3, 2012 by Steven Cramer
- Permalink
This site is a waste of time - no response - no action
Took the tractor to a local John Deere store - it has been repaired at my expense
Will not buy Husqvarna in the future - case closed
Dear, Mr. Cramer
We sincerely regret the inconvenience caused to you because of this.
Due to the nature of your situation we would like for you to please contact our consumer support number at 1-800-487-5951
We rely on our servicing dealers to provide us with the best information to properly serve you.
We reassure you of our co-operation and look forward to a more positive association with you in the future.
Thanking You.
Sincerely.
Husqvarna Technical Services
Dear, Mr. Cramer
We sincerely regret the inconvenience caused to you because of this.
Due to the nature of your situation we would like for you to please contact our consumer support number at 1-800-487-5951
We rely on our servicing dealers to provide us with the best information to properly serve you.
We reassure you of our co-operation and look forward to a more positive association with you in the future.
Thanking You.
Sincerely.
Husqvarna Technical Services