Question:
I purchased a weed eater one several years ago. Within a month I had all the problems listed on this site- front steering arms bent, tires shredded, transmission slipping, chains jumping off the sprockets, etc. At the time your customer service and warranty was of no use. As no service center here would touch this mower and you would not stand behind your poduct the hulk has been taking up space in my garage ever since.
I see your company now offers "improved" parts - steering wheel bushing, wheels, tranny etc. As this is an acknowledgement on your part that the original design is flawed will you supply the new parts I need,free of charge, allowing me to put this mower back in service?
Supporting those of us who bought your original flawed design would be a good first step to reztoring your reputation. As it is I will never again purchase from your family of companies.
Answer
AnswerArmy.......reply?
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