Warranty Question
I am trying to register my product on-line. I fill out all...escalated
Warranty Question posted June 23, 2013 by David Hasler
210 Views, 3 Comments
Question:
I am trying to register my product on-line. I fill out all the information and I get a message saying "Product is Mandatory".
I have entered the model number, "trimmer" and "string trimmer" and get that error message each time.
What answer is it looking for?
I have entered the model number, "trimmer" and "string trimmer" and get that error message each time.
What answer is it looking for?
Answer
I have the same problem....
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I too am having this exact same problem with trying to register a lawnmower. This website needs some work. I hope someone at corporate IT is reading this. What would be helpful is to put an EXAMPLE of what is valid to enter in that field. Seriously... how hard can it be?
/images/us/support/product-registration/
The product of my lawn mower (per the big label on the box): 96145000900
The result: "No product found"
I hope the mower works better than this website.
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It is now 2017 and website still has same problem "I hope the mower works better than this website."
Richard Hurley
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