Thank you for contacting the AnswerARMY.
It is upsetting that you have had these experiences. These mowers have been extremely popular.
There is no way for us to know how long the parts will take because we do not know how the parts were ordered. You will have to discuss this with your servicing dealer. Dealers order from distributors. Most distributors keep all the various parts available.
Please contact your local for questions on the parts order as they can follow up with their particular supplier.
I sent mine in for repair work because reverse would not work. Home Depot called me today and told me all Smart Cuts had been recalled. THey gave me a full refund on my unit.
Thank you for contacting the AnswerARMY.
It is upsetting that you have had these experiences. These mowers have been extremely popular.
There is no way for us to know how long the parts will take because we do not know how the parts were ordered. You will have to discuss this with your servicing dealer. Dealers order from distributors. Most distributors keep all the various parts available.
Please contact your local for questions on the parts order as they can follow up with their particular supplier.