Service & Maintenance Question
1. Do you think you should receive a full refund or your new...escalated
Service & Maintenance Question posted October 18, 2013 by Michael B
64 Views
Question:
1. Do you think you should receive a full refund or your new product replaced if it breaks down because of a manufacturing defect on its 2nd use?
Less than 2 hrs of running on a saw that should last a lifetime?
2. Other business do, why don't Husqvarna?
3. Should I be a satisfied customer if you hand me a saw that i one consider rebuilt of reconditioned a week after paying full price?
4. Should any customer have to wait 1 month for repairs & be left with no saw to complete the work?
5. Should customers be told that we (Husqvarna) understand what you going through & then offer no resolution!
6. Should customers start using social media to air discrepancies in dealing with Husqvarna products & service?
Less than 2 hrs of running on a saw that should last a lifetime?
2. Other business do, why don't Husqvarna?
3. Should I be a satisfied customer if you hand me a saw that i one consider rebuilt of reconditioned a week after paying full price?
4. Should any customer have to wait 1 month for repairs & be left with no saw to complete the work?
5. Should customers be told that we (Husqvarna) understand what you going through & then offer no resolution!
6. Should customers start using social media to air discrepancies in dealing with Husqvarna products & service?
