General Product Question
Complaint:
I have purchased 3 Husqvarna weed eaters from...escalated
General Product Question posted July 21, 2013 by elly gilmore
399 Views
Question:
Complaint:
I have purchased 3 Husqvarna weed eaters from your company through Lowe’s in Meridian MS.
The first one I purchased on 14 Mar 2010, had to return it and purchased a new one same make and model on 5 May 2011. Then I purchased the 3rd one on 14. Mar 2012. This one too is broken after a little more than 1 year use. The following information is provided regarding Model, etc.
Family/DISP BPWES.0284 TC 28CC:OC; Model # 128CD; SKU# 952711952; SN# 11349N10013.
I am totally disappointed in your product and I would expect that you would produce a quality product. Lowe’s is not able to take the weed eater back since the purchase date is more than 1 year. However, the weed eater continues to shut down after 3 to 5 minutes. The fuel filter and the carbonator have been checked and that is not the problem. The equipment is used frequently so there is no possibility of the gasoline gumming up. Again, I am totally disappointed and I am asking for your assistance to help me with this situation. I currently do not have the money to purchase another weed eater and I would really have to think to purchase another Husqvarna. I was always under the impression that your company stood behind their products.
I would greatly appreciate hearing from you. My e-mail address is: elly_gilmore06@yahoo.com. Thank you in advance for your assistance.
Sincerely,
Elly Gilmore
I have purchased 3 Husqvarna weed eaters from your company through Lowe’s in Meridian MS.
The first one I purchased on 14 Mar 2010, had to return it and purchased a new one same make and model on 5 May 2011. Then I purchased the 3rd one on 14. Mar 2012. This one too is broken after a little more than 1 year use. The following information is provided regarding Model, etc.
Family/DISP BPWES.0284 TC 28CC:OC; Model # 128CD; SKU# 952711952; SN# 11349N10013.
I am totally disappointed in your product and I would expect that you would produce a quality product. Lowe’s is not able to take the weed eater back since the purchase date is more than 1 year. However, the weed eater continues to shut down after 3 to 5 minutes. The fuel filter and the carbonator have been checked and that is not the problem. The equipment is used frequently so there is no possibility of the gasoline gumming up. Again, I am totally disappointed and I am asking for your assistance to help me with this situation. I currently do not have the money to purchase another weed eater and I would really have to think to purchase another Husqvarna. I was always under the impression that your company stood behind their products.
I would greatly appreciate hearing from you. My e-mail address is: elly_gilmore06@yahoo.com. Thank you in advance for your assistance.
Sincerely,
Elly Gilmore
