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Warranty Question

    Howard Schuster
    The first time I tried to tighten the chain on my new saw,...escalated
    Warranty Question posted January 30, 2012 by Howard Schuster, last edited February 10, 2012 
    233 Views, 1 Comment
    Question:
    The first time I tried to tighten the chain on my new saw, the nuts were so tight the scrench broke trying to loosen them. This saw was less than 2 weeks old at the time. How do I get a replacement? The saw is a model PP5020AV S/N: 1135N201047.

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    Answer

     

    • Greg P.

      Howard

      Thanks for the question.

      Sorry about your problem. Who ever set it up must have used a regular socket and ratchet. You can purchase one from www.ordertree.com or can contact your local dealer . Lowes and Home Depot may also have some in stock.

      Thanks and have a great day.

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