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Warranty Question

    James Geraghty
    Hello, I just bought a 350BT, got it from Amazon.com,...Answeredescalated
    Warranty Question posted November 29, 2011 by James Geraghty, last edited February 10, 2012 
    345 Views, 3 Comments
    Question:
    Hello,

    I just bought a 350BT, got it from Amazon.com, when it showed up the clamp that holds the throttle lever in place was broken (looks like p/n 544 27 59-02). Do I need to return this to amazon or is there another way to get it fixed?

    Thanks very much!!
    Jim
    Photo:

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    Best Answer

    Greg P.

     Hi James

    Thanks for contacting the Answer Army to post your questions.

    Your best and quickest bet would be to take the machine to a local Husqvarna service center, there they can "set up" the machine and order the clamp under warranty. 

    /images/us/homeowner/dealers/dealer-locator/

    Thanks again from the Husqvarna Technical Services Team

    Answer

     

    • Greg P.

       Hi James

      Thanks for contacting the Answer Army to post your questions.

      Your best and quickest bet would be to take the machine to a local Husqvarna service center, there they can "set up" the machine and order the clamp under warranty. 

      /images/us/homeowner/dealers/dealer-locator/

      Thanks again from the Husqvarna Technical Services Team

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    • Ken Warren

      Same exact problem for me. I will take it to a service center. Based on the number of complaints on this part someone should look into the problem.

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    • Ben Wilson

      I have the exact same problem.  Could you just send a new one to me via post?  You have already sent me the cable retention ring and the hose clamp (ratchet-type).  But as you can see from the picture above, those are not the right part I need.

      Thanks.

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