Warranty Question
At what point does my mower just get returned for good?
I...
Warranty Question posted September 22, 2014 by Willilam Buell
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Question:
At what point does my mower just get returned for good?
I purchased a brand new RZ5425 on July 5, 2014 on August 25, I had to have it serviced because it quit running. The machine had 8.6 hours on it. I had to pust a $3000 dollar lawn mower back to the house and push it on to a trailer. I had it serviced and the list was a half page long of what was wrong with it. New push rod, new gaskets, 2 new spark plugs, Rt hand cylinder adjustment nuts for valve loosend up, In sported all valves and readjusted, Replaced bent push rod (intake. That was the first service now I get it back and run the machine and the mower will not turn off. It now has 11.5 hours on it. I have spent more hours running it back and forth do the service center than mowing my grass. When is enough? I am extremley disappointed in this machine.
I purchased a brand new RZ5425 on July 5, 2014 on August 25, I had to have it serviced because it quit running. The machine had 8.6 hours on it. I had to pust a $3000 dollar lawn mower back to the house and push it on to a trailer. I had it serviced and the list was a half page long of what was wrong with it. New push rod, new gaskets, 2 new spark plugs, Rt hand cylinder adjustment nuts for valve loosend up, In sported all valves and readjusted, Replaced bent push rod (intake. That was the first service now I get it back and run the machine and the mower will not turn off. It now has 11.5 hours on it. I have spent more hours running it back and forth do the service center than mowing my grass. When is enough? I am extremley disappointed in this machine.
