OK since i have no takers on this one, i am being told that my bad tire is not covered under warranty, even though it is clearly a defective tire from the supplier. Is there anybody that can tell me a phone number to talk to a person that can explain this decision to me. I had hoped to be a very loyal Husqvarna owner, but if this is the way they treat their customers, i may need to do some rethinking.
Doug,
Sorry for the delay but the server went down and I could not access this site.
The good news is that we will cover the repair for you considering the age of the unit. If you could take the machine to an authorized service center they can replace the tire for you. If they have any issues or are in need of prior authorization have them contact our dealer support technical center and we will get them taken care of. Please use the reference number assigned to your claim, 111128-000875 Just use the link below to find a service center near you for the repair.
/images/us/homeowner/dealers/dealer-locator/
I hope this helps and will reinstate your confidence in our product.
I just bought a new RZ4623 zero turn and i was wondering if they have a rear bagger for this model also i cant seem to find a place on the website to register this tractor?
Doug,
Sorry for the delay but the server went down and I could not access this site.
The good news is that we will cover the repair for you considering the age of the unit. If you could take the machine to an authorized service center they can replace the tire for you. If they have any issues or are in need of prior authorization have them contact our dealer support technical center and we will get them taken care of. Please use the reference number assigned to your claim, 111128-000875 Just use the link below to find a service center near you for the repair.
/images/us/homeowner/dealers/dealer-locator/
I hope this helps and will reinstate your confidence in our product.